--0000000000009cee9f05da8148ca Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'm free whenever. On Fri, Mar 18, 2022 at 12:04 PM Timothy Thomas wrote: > FYI, lets chat when you're free > > > ---------- Forwarded message --------- > From: Craig > Date: Fri, Mar 18, 2022 at 1:03 PM > Subject: RE: Past Due Invoices - Dawn Huston > To: Timothy Thomas > > > > 1. THERE WAS NO SEVERAL PAST INVOICES! This is the first invoice I > have received. > 2. Susan dumped my daughter onto the floor and had to be taken by > AMBULANCE to hospital ($500 round trip thanks to susan. She sat and kn= itted > and couldn=E2=80=99t even change leg bag. After dumping Dawn I told he= r to leave > because she stood there screaming it=E2=80=99s not her fault. Then I f= ound her at > the end of the hall telling everything to another resident which is a > breach of confidentiality. > 3. 8/20/21 - Informed max that Dawn=E2=80=99s morning pills went missi= ng > (Satinder was working) and he said he would look into this =E2=80=93 n= o response. > 4. 8/31/21 =E2=80=93 Harmeet who we had to show and do everything hour= s were > 11:10am to 4pm > 5. 9/2/21 =E2=80=93 Mandy worked pam to 5PM > 6. 9/2/21 =E2=80=93 mercy 8pm to 11pm > 7. 9/3/21 =E2=80=93 Mandy 9am to 5pm > 8. 9/6/21 =E2=80=93 Linda 8:30pm to 11:30pm > > > > The last conversation I had with Max was Oct12/2021 and informed him of > our agreement about not paying for training , the ambulance cost and > susan=E2=80=99s breach of confidentiality. The only caregiver that was tr= ained was > Mandy. We also had an agreement with Max that caregivers were able to > communicate fluently in English and not fresh from India. > > > > So get your information correct (I did keep record of times and problems > we had) and I will be showing these invoices to a lawyer. > > > > Craig Huston > > clhuston@mymts.net > > 431-999-8090 > > > > > > *From: *Timothy Thomas > *Sent: *March 18, 2022 8:41 AM > *To: *clhuston@mymts.net > *Cc: *Lindsey Fancy > *Subject: *Past Due Invoices - Dawn Huston > > > > Good morning Mr. Huston, > > > > My name is Tim Thomas and I'm part of the corporate team for Home Care > Assistance Canada. I'm writing you today to follow up on several past due > invoices relating to the care our Winnipeg team provided to your father, > totalling $1837.31. I understand that you haven't returned previous calls > or emails and wanted to understand why. > > > > We would like to resolve your final invoice with you and move forward > without any further repercussions. If you would please reach out to me wi= th > any feedback you have or questions I would be happy to arrange a call for > all of us so we can resolve this matter. If you prefer to go ahead and ma= ke > payment on your final invoice I have attached it here and you can work > through Lindsey, in CC, to process the payment. > > > > I look forward to hearing from you, > > > > -- > > *Timothy Thomas* > *Head of Canada* > Home Care Assistan