--000000000000554730061a11e964 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can you send us the docs this particular client and the caregivers signed and then we can go from there? Thanks. Steve Koyanagi Assistant General Counsel * Please note my email has changed: * skoyanagi@thekey.com 650-722-6476 TheKey.com [image: TheKey] On Tue, Jun 4, 2024 at 8:01=E2=80=AFAM Timothy Thomas wrote= : > Hi, > > I would like to discuss our options with respect to the email below. > > ---------- Forwarded message --------- > From: Joey Taylor > Date: Tue, Jun 4, 2024 at 10:58=E2=80=AFAM > Subject: Pierre Jeanniot > To: Timothy Thomas , Maria Licoudis > > > Good Morning, > > The client has been reducing hours for the last few months by cutting a > day. They started at 7 days and went down to 3. Now, they want to get rid > of the remaining 3 days (they made up a lie about the caregiver getting a= n > "executive position"). > > Maria had been calling non-stop and the assistant Susan has been ignoring > her. I guess yesterday, she got spooked by all the calls and panicked tha= t > we found out. The caregiver in the afternoon emailed us that he was no > longer taking that job and can now work his schedule. > > This morning, one of the caregivers we had offered for the client (to > replace the caregiver above) called the office and said that Susan called > him and asked him to come work privately. He advised the office as per hi= s > consent. > > Finally, there is a 3rd caregiver who used to work with that client over > the weekends that we also believe was taken to work privately. We had > called him yesterday to offer him another job but he said he is in school= . > > Not sure how we should confront Susan and if the family is aware and if > they should be involved? > -- > > Joey Taylor > > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --000000000000554730061a11e964 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can you send us the docs this particular client and the c= aregivers signed and then we can go from there? Thanks.=C2=A0 Steve Koyanagi Assistant General Counsel Please note my email has changed: skoyanagi@thekey.com 650-722-6476 TheKey.com