--000000000000bf75670639fa02e3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Got it; so her legal claims have nothing to do with TheKey. Good to know. Thanks. On Tue, Jul 15, 2025 at 9:02=E2=80=AFAM Teresa Heit wrote: > Nicole fell at her apartment complex resulting in injury. She brought us > in to help her recover from those injuries. > > On Tue, Jul 15, 2025 at 10:46=E2=80=AFAM Steve Koyanagi > wrote: > >> Thanks; looping in Tammi to help administrate. We will handle the >> processing and follow up with you as needed. >> >> For our background and just to make sure, you're not aware of any fall o= r >> incident that occurred on TheKey's watch, correct? The letter just says >> there was a "premises liability incident" but does not provide any detai= ls. >> >> On Tue, Jul 15, 2025 at 8:35=E2=80=AFAM Teresa Heit >> wrote: >> >>> Please see attached paperwork and advise on next steps. >>> >>> Thank you, >>> >>> -- >>> *Teresa Heit* >>> *Administrator* >>> *(O) 913-663-5000* >>> *(C) 913-961-3130* >>> >>> >>> [image: TheKey] >>> >> --000000000000bf75670639fa02e3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Got it; so her legal claims have nothing to do with TheKey= . Good to know. Thanks. On Tue, Jul 15, 2025 at 9:02= =E2=80=AFAM Teresa Heit < teres= a.heit@thekey.com > wrote: Nicole fell at her apartment complex resu= lting in injury. She brought us in to help her recover from those injuries.= =C2=A0 On Tue, Jul 15, 2025 at 10:46=E2=80=AFAM Steve Koyanagi < skoyanagi@thekey.com = > wrote: Thanks; looping in Tammi to help administrate. We will handle = the processing and follow up with you as needed.=C2=A0 For our= background and just to make sure, you're not aware of any fall or inci= dent that occurred on TheKey's watch, correct? The letter just says the= re was a "premises liability incident" but does not provide any d= etails.=C2=A0 On Tue, Jul 15, 2025 at 8:35=E2=80=AFAM Teres= a Heit < tere= sa.heit@thekey.com > wrote: Please see attached paperwork and a= dvise on next steps.=C2=A0 Thank you, -- Teresa Heit Adm= inistrator (O)=C2=A0 913-663-5000 (C) 913= -961-3130 --000000000000bf75670639fa02e3--