--0000000000008371e30623e81b37 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I will look into this and get back to you. On Mon, Oct 7, 2024 at 12:12=E2=80=AFPM Timothy Thomas wrot= e: > Hi Will & Steve, > > Hope all is well. Two quick questions for you. > > 1. The Midwest is moving off Frax and to a 3rd party answering service on > November 4th. They will screen for any non-urgent calls and escalate to t= he > field team when necessary. Would you like the JV to be included in this > roll out and come online at the same time? > > 2. OT - I see overtime is creeping up in Cincinnati. Could you please giv= e > me a quick explanation as to why? > > Thanks! > > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --0000000000008371e30623e81b37 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I will look into this and get back to you. On Mon, = Oct 7, 2024 at 12:12=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Hi Will & Steve, Hope all is wel= l. Two quick questions for you. 1. The Midwest is = moving off Frax and to a 3rd party answering service on November 4th. They = will screen=C2=A0for any non-urgent calls and escalate to the field team wh= en necessary. Would you like the JV to be included in this roll out and com= e online at the same time? 2. OT - I see overtime = is creeping up in Cincinnati. Could you please give me a quick explanation = as to why?=C2=A0 Thanks! -- Tim Thomas Head of Midwest= & Canada Divisions |=C2=A0 TheKey Mobile: 514.591.9387 --0000000000008371e30623e81b37--