--000000000000704b450636afebf0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks for forwarding; how is the pilot going? On Tue, Jun 3, 2025 at 10:42=E2=80=AFAM Timothy Thomas wrot= e: > FYI on Lifeguard EMS > > ---------- Forwarded message --------- > From: Meighen Fitzpatrick > Date: Tue, Jun 3, 2025 at 11:43=E2=80=AFAM > Subject: EMS Dispatch =E2=80=93 Privacy & Confidentiality Language > To: Timothy Thomas > > > Hi Tim, > > I'm catching up on my to-do list and had a note to share the privacy and > confidentiality language from our contract with the EMS Dispatch provider= . > Please see the excerpt below. > > You may want to consider incorporating similar language into your client > agreement if the client opts in to EMS Dispatch services. > > Let me know if you have any questions or need additional information. > > PRIVACY TERMS: LIFEGUARD acknowledges and agrees that, as between the > parties, LIFEGUARD is solely responsible and accountable under all > applicable privacy laws for any personal information collected from > customers (=E2=80=9CCustomer Personal Information=E2=80=9D) in connection= with the > services. Becklar is granted a limited, royalty-free, non-exclusive licen= se > to reproduce, distribute, use and display Customer Data solely as necessa= ry > to provide the Services, improve the Services, and use aggregated data fo= r > analysis and comparison purposes. LIFEGUARD represents and warrants to > Monitoring Center that LIFEGUARD has provided all notices and obtained al= l > consents and authorizations required under applicable privacy laws for > LIFEGUARD to: (i) permit Monitoring Center to transfer Customer Personal > Information outside of the Canada (including to the United States); and > (ii) consent to SMS, phone call, email to subscriber and all calls list > members on subscriber's account; and (iii) consent to use LIFEGUARD's nam= e > in marketing materials. We have 3 redundant facilities for all data (Utah= , > Idaho and Montreal) to be redundant. LIFEGUARD acknowledges data will flo= w > between all 3 locations for redundancy. > > CONFIDENTIALITY: Monitoring Center agrees that LIFEGUARD=E2=80=99S custom= er list, > all records pertaining to such customers, including but not limited to > name, address, type of alarm system and service, contract information, > passcodes, customer contact information, special response instructions, > customer telephone numbers, central office records, LIFEGUARD information > and pricing are LIFEGUARD=E2=80=99S proprietary information and confident= ial and > shall be treated as such by Monitoring Center and Monitoring Center shall > not publish or disclose such information to any person, firm, corporation > or any entity, nor use such information for any purpose other than in the > interest of LIFEGUARD and with LIFEGUARD=E2=80=99S consent. LIFEGUARD sha= ll have > the right to all its Subscriber records and data upon request if LIFEGUAR= D > co