--000000000000e91a8d061173ac4e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good day All, This is a correction notification. The Salesforce team has reported that, in some circumstances, new leads in Salesforce are still being duplicated despite a previous communication indicating the issue had been resolved. Unfortunately, the problem persists. The team anticipates pushing a fix tonight. We apologize for any confusion and inconvenience this may have caused you. - * Possible Workarounds:* Please use the most recent lead for following up. You may close out the duplicate leads with the status reason =E2=80=9CDuplicate=E2=80=9D and the salesforce team will clean up the du= plicate leads. - *Est Time to Resolution*: 11pm est. - *Time for Next Update:* 2/16/24 @ 12PM EST - *Additional Notes/Comments*: NA For the most current and updated information on this issue, please visit TheKey's IT System Status Page . If further support is required, as always, please reach out to the IT Help Desk by emailing us at itsupport@thekey.com or by calling us at (888) 838-1955. We're here to help! Please note that our IT Help Desk is available, Monday through Friday, 8:00 AM to 9:00 PM EST. Kind regards, The IT Support and Services Team --000000000000e91a8d061173ac4e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good day All, This is a correction notification. Th= e Salesforce team has reported that, in some circumstances, new leads in Sa= lesforce are still being duplicated despite a previous communication indica= ting the issue had been resolved. Unfortunately, the problem persists. The = team anticipates pushing a fix tonight. We apologize for any confusi= on and inconvenience this may have caused you. =C2=A0Possible= Workarounds: =C2=A0Please use the most recent lead for following up. Yo= u may close out the duplicate leads with the status reason =E2=80=9CDuplica= te=E2=80=9D and the salesforce team will clean up the duplicate leads. = Est Time to Resolution : 11pm est. Time for Next Updat= e: =C2=A02/16/24=C2=A0 @ 12PM EST Additional Notes/Comments : NA = For the most current and updated information on this issue, please visit Th= eKey's IT System = Status Page . If further support is required, as always, please reach ou= t to the IT Help Desk by emailing us at itsupport@thekey.com or by calling us at (888) 838-1955. We're= here to help! Please note that our IT Help Desk is available, Monday throu= gh Friday, 8:00 AM to 9:00 PM EST. Kind regards, The IT Support and Services Team --000000000000e91a8d061173ac4e--