--000000000000cfd94606352e3e2c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, Can you please let me know if it is because they credit card is declining or is it because the credit card information is incorrect? Thank you, Malin Malin Maleegrai, LCSW Client Success Manager malin.maleegrai@thekey.com 847-853-7777 [image: TheKey] On Thu, May 15, 2025 at 10:19=E2=80=AFAM Erea=E2=80=99unah Thomas wrote: > Good day! > > I hope you're doing well. I'm reaching out for assistance, as I've > contacted Malin Maleegrai and June Jeune, not realizing that Jun is on > leave. I'm experiencing issues entering the payment method for client Mar= y > Adams, who currently has a due balance of $11,849. > > Kind regards, > > *Ereaunah Thomas * > *Email: *ltci@thekey.com > *PH:* 855-205-8007 > *Fax:* 813-693-5625 > > 1102027:611100 > --000000000000cfd94606352e3e2c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning,=C2=A0 Can you = please let me know if it is because=C2=A0they credit card is declining or i= s it because=C2=A0the credit card information=C2=A0is incorrect? = Thank you,=C2=A0 Malin=C2=A0 Malin Maleegrai, LCSW Client Success Mana= ger=C2=A0 malin.maleegrai@thekey.com 847-853-7777 On Thu, May 15, 2025 at 10:= 19=E2=80=AFAM Erea=E2=80=99unah Thomas < clientservice@thekey.com > wrote: Good day! I hope you're doing well. I'm reaching out for assistance, as = I've contacted Malin Maleegrai and June Jeune, not realizing that Jun i= s on leave. I'm experiencing issues entering the payment method for cli= ent Mary Adams, who currently has a due balance of $11,849. Kind regards, Ereaunah Thomas=C2=A0 Email:=C2=A0 ltci@thekey.com PH: 855-205-8007 =C2=A0 Fax: 813-693-5625 1102027:611100 --000000000000cfd94606352e3e2c--