--000000000000c7f59606030c04bc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I would agree. Once we have an answer I will communicate back to the client. Thank you fo the quick responses too. *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Wed, Aug 16, 2023 at 11:24=E2=80=AFAM Ali Malik w= rote: > I would just write it off because it's such a small amount. > > But we need confirmation from Tim > > @Timothy Thomas Client has a balance of $45 left, should > we pursue or write off? > > On Wed, Aug 16, 2023 at 11:22=E2=80=AFAM John Janiga > wrote: > >> Hello Sumira and Ali, >> >> Thank you, seeing as this is a short paid invoice, do we want to pursue >> the $45 remaining ? >> >> Let me know if it's perhaps better to adjust it off as client states >> paid in full. >> >> Email sent to me with a chain of responses from Victor. >> >> Victor Ivry >> 11:02=E2=80=AFAM (17 minutes ago) >> to me >> John, >> >> Please see email thread below regarding payment of the Invoice. >> >> Victor Ivry >> >> ----- Forwarded Message ----- >> *From:* Ali Malik >> *To:* VICTOR IVRY >> *Cc:* Maria Licoudis >> *Sent:* Friday, March 3, 2023 at 08:09:32 AM PST >> *Subject:* Re: Failure Notice >> >> Hi Victor, >> >> I am going to connect with Vincenzo to review the case. >> >> I think what happened was that payment might have not been reconciled in >> our system as of yet. >> >> But not to worry, I will review and let Vincenzo know to not call anymor= e. >> >> thank you >> >> On Fri, Mar 3, 2023 at 9:15=E2=80=AFAM VICTOR IVRY = wrote: >> >> Thanks Maria. >> >> Ali=E2=80=A6please let me know what is going on >> >> Victor Ivry >> >> Millie=E2=80=99s American Kitchen >> 925-285-9776 >> >> >> On Mar 3, 2023, at 5:54 AM, Maria Licoudis > mlicoudis@homecareassistance.com> wrote: >> >> =EF=BB=BFHello Victor, >> >> It=E2=80=99s nice to hear from you, I hope you=E2=80=99re doing well. >> Sandra is no longer working with us. I have included Ali Malik in the >> email, he is in charge of billing and should be able to help you. >> Thank you, and have a good weekend, take care. >> >> Best, >> Maria >> >> >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Wed, Aug 16, 2023 at 11:09=E2=80=AFAM Sumira Suthesan > sumira.suthesan@thekey.com> wrote: >> >>> HI John, >>> >>> I sent you the invoice. >>> >>> Thanks, >>> Sumira >>> >>> On Wed, Aug 16, 2023 at 8:01=E2=80=AFAM John Janiga >>> wrote: >>> >>>> Hello Sumira, >>>> >>>> Can you please send me a copy of invoice 43442 for the above reference= d >>>> client. >>>> >>>> He believes this was paid and needs an invoice to send proof of >>>> payment. >>>> >>>> Thank you! >>>> >>>> *John Janiga* >>>> Senior Accounts Receivable Specialist >>>> *john.janiga@thekey.com * >>>> *408-647-7538 * >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> > >