I will reach out to Fabio today.
Thanks,
Cheryl
On Wed, Jun 14, 2023 at 10:22 AM Joey Taylor <joey.taylor@thekey.com> wrote:
> Hi Sumira,
>
> The rate was increased on April 24th. They were provided with a notice by
> email.
> @Timothy Thomas <tt@thekey.com> Do you have the proof?
> @Cheryl Cartwright <ccartwright@thekey.com> Can you reach out to the
> client please to explain?
>
> Thank you,
>
> On Wed, Jun 14, 2023 at 9:16 AM Sumira Suthesan <
> sumira.suthesan@thekey.com> wrote:
>
>> Hi Dominique,
>>
>> Is the rate supposed to be $34 for Vittoria Iadipaolo?
>>
>> Thanks,
>> Sumira
>>
>> ---------- Forwarded message ---------
>> From: Fabio Gatti <f.gatti7@gmail.com>
>> Date: Tue, Jun 13, 2023 at 7:05 PM
>> Subject: Re: Errors in invoices for Vittoria Iadipaolo
>> To: Sumira Suthesan <sumira.suthesan@thekey.com>, Ali Malik <
>> ali.malik@thekey.com>
>> Cc: C Gatti <cgatti.selection@gmail.com>, Dominique Jacobs <
>> djacobs@thekey.com>
>>
>>
>> Hi Sumira, Alik,
>>
>> Upon reviewing the invoices from May onwards, I noticed that the hourly
>> rate was increased to $37.40 from the contractual value of 34$. Seeing that
>> the second paragraph of the second page of the contract stipulates that any
>> change in billing rate would come with a written notice of at least 3 weeks
>> and that this was not done, I ask that you please revise all invoices
>> received May 1st (starting at invoice 48254) and onwards and credit us the
>> overpaid value.
>>
>> Sincerely,
>>
>> Fabio Gatti
>>
>
>
> --
>
> Joey Taylor
>
> *Regional Care Solutions Manager*
>
> 514-907-5065
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>