Re: [CallRail Support] Re: Consolidating Callrail Setups
- From
- Alexa Graziani <agraziani@thekey.com>
- To
- CallRail Support <support+id463316@callrailsandbox.zendesk.com>
- CC
- Louise Scanlan <louise@20eight.ca>, Phil Chanda <phil.chanda@thekey.com>, Megan Heinen <mheinen@thekey.com>, Timothy Thomas <tt@thekey.com>
- Date
- Thu, 23 Mar 2023 12:20:25 -0700
- Folder
- INBOX
--000000000000dfc00705f7962b80 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Daniel, 9-digit account number of the losing account: 864-282-189 - Louise will need to approve this 9-digit account number of the gaining account: 644-045-259 - I am an admin and can approve this list of sub-companies to be transferred: - everything in HCA Montreal English - everything in HCA Montreal French Louise - Given that no changes will need to be made to the code on the website, can you please approve this transfer? TheKey team - any other concerns we should address here? Thanks, On Thu, Mar 23, 2023 at 7:57=E2=80=AFAM CallRail Support wrote: > "Hi , > Your request (463316) has been updated. To add additional comments, reply > to this email. > > *Daniel* (CallRail Support) > > Mar 23, 2023, 10:57 AM EDT > Hello Mark, > > You are most welcome! Please let me know if any further action is needed > and I will be happy to help! > > Thank you, > > Daniel Henderson > > If you have any questions in the future, remember our Support team is her= e > to help! You can reach us at (888) 219-2787 by phone, or by chat at > CallRail.com. You can also ask the CallRail community here at > support.callrail.com/hc/en-us/community/topics > > > *IT Support* > > Mar 23, 2023, 10:39 AM EDT > Understood. Thank you, Daniel! > > Mark Warner > > > *Daniel* (CallRail Support) > > Mar 23, 2023, 10:22 AM EDT > Hello! > > Due to security purposes, transferring sub-companies between accounts can > only be completed by a CallRail representative and only after it is > approved by an administrator from each account. We will request > confirmation of the 9-digit account number of the losing account, the > gaining account, and a list of sub-companies or tracking numbers to be > transferred. > > Please let me know if you have any other questions and I=E2=80=99ll be ha= ppy to > help! > > Thank you, > > Daniel Henderson > > If you have any questions in the future, remember our Support team is her= e > to help! You can reach us at (888) 219-2787 by phone, or by chat at > CallRail.com. You can also ask the CallRail community here at > support.callrail.com/hc/en-us/community/topics > > > *IT Support* > > Mar 23, 2023, 9:01 AM EDT > Hi Daniel, > > With the right training and access level, is combining accounts something > we could do ourselves in the future? If so, I would like visit with you = on > the steps required to do that as part of this request. > > Thanks, > > Mark Warner > > > *Daniel* (CallRail Support) > > Mar 22, 2023, 5:14 PM EDT > Hello Alexa, > > Thanks for reaching back out! > > Each sub-company in CallRail has its own unique ID number attached to the > JavaScript snippet. If we transfer the entire sub-company, the JavaScript > snippet will remain the same so no changes will need to be made to the > website. > > Let me know if you have any other questions and I'll be happy to help! > > Thank you, > > Daniel Henderson > > If you have any questions
Thread (4)
- [CallRail Support] Re: Consolidating Callrail SetupsThu, 23 Mar 2023 14:57:11 +0000
CallRail Support
- Re: [CallRail Support] Re: Consolidating Callrail SetupsThu, 23 Mar 2023 15:21:37 -0400
Phil Chanda
- Re: [CallRail Support] Re: Consolidating Callrail SetupsThu, 23 Mar 2023 15:21:37 -0400
Phil Chanda
- Re: [CallRail Support] Re: Consolidating Callrail SetupsThu, 23 Mar 2023 15:22:59 -0400
Louise Scanlan