Re: Mavencare | Call Tracking

From
Angie Markwell <angie.markwell@thekey.com>
To
Lucas Motro <lmotro@thekey.com>
CC
Angie Markwell <angie.markwell@thekey.com>, Matt Neal <mneal@thekey.com>, Kimberly Guerci <kguerci@thekey.com>, Audra Williams <audraw@thekey.com>, Alexa Graziani <agraziani@thekey.com>, Timothy Thomas <tt@homecareassistance.com>, Ken Citron <kcitron@thekey.com>
Date
Wed, 8 Jun 2022 01:09:04 -0400
Folder
INBOX
--0000000000005579ed05e0e8b676 Content-Type: text/plain; charset="UTF-8" Thanks - Kim please do so and copy me - no need to add Matt or Lucas or Ken right now and lets see if we can move things along. On Wed, Jun 8, 2022 at 1:04 AM Lucas Motro wrote: > I'm gathering from Kim's email that Adam has not been included at all to > date and Nukul has been meeting weekly with our NY leadership - so, would > agree with Matt's suggestion to reach back out and include him/Ken, but > let's also include Adam. His email is below if this team does not have > already. > > adam@mavencare.com > > Thanks, > L > > On Wed, Jun 8, 2022 at 12:28 AM Angie Markwell > wrote: > >> If no response tomorrow Matt, Lucas and or Ken have the same issue of >> lack of communication and follow-up. Again happy to contact Adam myself. >> >> On Tue, Jun 7, 2022 at 11:35 AM Matt Neal wrote: >> >>> Yes, please ping him again and cc me and Ken. thanks >>> >>> On Tue, Jun 7, 2022 at 8:18 AM Kimberly Guerci >>> wrote: >>> >>>> Morning all...I sent an email last week to Nukul re-introducing Alexa >>>> to him with the list of what she needed assistance with. I have not heard >>>> back. I can reach out one more time today before anyone else gets >>>> involved. I can include Matt and Ken as well. Also, I did not include >>>> Adam since we have been meeting with Nukul weekly about the portal so I >>>> thought he was best to connect with Alexa. >>>> >>>> Let me know if you want me to reach out again. >>>> >>>> On Mon, Jun 6, 2022 at 10:50 PM Matt Neal wrote: >>>> >>>>> +Ken >>>>> >>>>> Alexa, anything else to add on specific requirements before Ken and I >>>>> go to Adam / Nukul? >>>>> >>>>> Best, >>>>> Matt >>>>> >>>>> On Mon, Jun 6, 2022 at 7:37 PM Audra Williams >>>>> wrote: >>>>> >>>>>> Hi Matt and Lucas! >>>>>> >>>>>> The call tracking system that works with the Mavencare site is still >>>>>> not working correctly. This is definitely crippling our chances of >>>>>> success. Nukul was notified by Alexa and she has still not received a >>>>>> response back on this even after she reported that it was needed ASAP. >>>>>> >>>>>> Getting this setup will dramatically help our paid advertising >>>>>> because we will be able to optimize off of calls and forms (instead of just >>>>>> forms) and the results of the lead (instead of just that we got one). >>>>>> >>>>>> Would you be able to help push Nukul and/or Adam on this matter? >>>>>> >>>>>> If I have forgotten anything please feel free to add to this, Alexa. >>>>>> >>>>>> Best, >>>>>> >>>>>> -- >>>>>> Audra Williams >>>>>> Director of Business Support >>>>>> *Please note my email has changed:* >>>>>> audraw@TheKey.com >>>>>> >>>>>> (425) 757-7027 >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>> -- >>>>> Matt Neal >>>>> Chief Development Officer >>>>> * Please note my email has changed: * >>>>> mneal@thekey.com >>>>> (925) 285-2599 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>> > > -- > Lucas Motro > Director of Corporate Development > *Pl

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