--000000000000fb25ff06142c2df1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Okay, great. Can you confirm that this is the correct shipping address? 4464 Saint-Catherine St W, Westmount, Quebec H3Z 1R7 On Thu, Mar 21, 2024 at 9:44=E2=80=AFAM Timothy Thomas wrot= e: > Hi John, > > Yes it did. I'm good to go with the plan. > > Please ship out those boxes and we'll take it from there. > > Thanks! > Tim > > On Thu, Mar 21, 2024 at 9:18=E2=80=AFAM John Andrew Hawkins > wrote: > >> Greetings Tim, >> Did my last response make sense to you? Did you have any >> additional questions? >> >> On Thu, Feb 29, 2024 at 10:37=E2=80=AFAM John Andrew Hawkins >> wrote: >> >>> Greetings Tim, >>> That would be correct. He would ship it to you. What we could do is shi= p >>> out a handful of iphone boxes that you can ship out with return labels >>> inside and then have them shipped back to you. That's the sort of thing= we >>> do for laptops and iphones for the US. >>> >>> On Wed, Feb 28, 2024 at 9:02=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Hi John, >>>> >>>> I'm sorry I missed your previous email. I've looked it over and >>>> everything looks good. One question however...please explain the desir= ed >>>> process for recovering a phone from a remote worker in Canada. For exa= mple >>>> Dennis Fancy who resides in Winnipeg decides to leave the company. Wou= ld he >>>> ship his phone to me in Montreal? How do we get the phones back to me? >>>> >>>> Thanks >>>> >>>> On Tue, Feb 27, 2024 at 2:54=E2=80=AFPM John Andrew Hawkins >>> jhawkins@thekey.com> wrote: >>>> >>>>> Greetings Tim, >>>>> It's been a few weeks and I haven't heard back. Have you been able to >>>>> review the documents? >>>>> >>>>> On Fri, Feb 9, 2024 at 2:35=E2=80=AFPM John Andrew Hawkins >>>> jhawkins@thekey.com> wrote: >>>>> >>>>>> Greetings Tim, >>>>>> Please take a look at the following documentation. Take a few days t= o >>>>>> look it over and let me know what you think. Also please send me the= phone >>>>>> information for those that are locked with the Apple ID and I can wo= rk to >>>>>> get them unlocked. >>>>>> >>>>>> *Canada New Line or Replacement for Existing Line* >>>>>> >>>>>> 1. Order is received through FreshDesk >>>>>> >>>>>> 2. Ticket is assigned to L2 for fulfillment if a replacement is >>>>>> warranted (if it is a new hire ticket, the ticket is cloned with = a tag of *Cell >>>>>> Phone Request* and then assigned) >>>>>> >>>>>> 3. Available stock is checked >>>>>> - If stock is available in Canada, a phone is selected from >>>>>> available stock >>>>>> - If stock is not available in Canada, a phone is selected >>>>>> from available USA stock and shipped to Canada >>>>>> >>>>>> 4. An iPhone is selected >>>>>> - If the iPhone is associated with an existing line, Rogers is >>>>>> updated >>>>>> *Note: existing lines with ETFs are prioritized* >>>>>> - If the iPhone is not associated with an existing line, it is >>>>>> assigned to the existing line