This is a multipart message in MIME format. ------=_NextPart_000_0EFE_01DA81B2.477FF1A0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0EFF_01DA81B2.477FF1A0" ------=_NextPart_001_0EFF_01DA81B2.477FF1A0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello =20 Absolutely, can you send me a few examples of the themes you=E2=80=99re = seeing so I can do some digging in advance? I=E2=80=99d hate to spend 30 = min researching vs discussing findings and remediation. =20 Elizabeth Clark=20 Director, CI & Transformation Long Term Care Insurance, Onboarding =20 TheKey =20 =20 =20 From: Timothy Thomas =20 Sent: Friday, March 29, 2024 8:15 AM To: Elizabeth Clark Cc: Joey Taylor Subject: Montreal Billing / Collections =20 Hey Liz, =20 Can we spend some next week to chat about the collections / payment = application issues we=E2=80=99re seeing in Montreal? =20 Perhaps Tuesday afternoon? Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 =09 TheKey.ca =20 =20 ------=_NextPart_001_0EFF_01DA81B2.477FF1A0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hello Absolutely, can you = send me a few examples of the themes you=E2=80=99re seeing so I can do = some digging in advance? I=E2=80=99d hate to spend 30 min researching vs = discussing findings and remediation. Elizabeth Clark Director, CI & = Transformation Long Term Care Insurance, = Onboarding TheKey <div = style=3D'border:none;border-top:solid #E1E1E1 1.0pt;