This is a multipart message in MIME format. ------=_NextPart_000_0F9D_01DB8816.62BBBB50 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0F9E_01DB8816.62BBBB50" ------=_NextPart_001_0F9E_01DB8816.62BBBB50 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Updating to match SF, I stand corrected. =20 Receiving Care Giving Services Using Lifeguard System Only (No caregiving) Lifeguard Care (Wifi Sensing)- Tag=3D LGuard Tier 2 Lifeguard Care (Wifi Sensing) =E2=80=93 Tag=3D LGuard Tier 4 Lifeguard Care Pro (Wifi Sensing + Fall Detection) =E2=80=93 Tag=3D = LGuard Tier 1 Lifeguard Care Pro (Wifi Sensing + Fall Detection) =E2=80=93 Tag=3D = LGuard Tier 3 =20 =20 =20 Kind regards- =20 Elizabeth Clark Director | TheKey Mobile: 619.822.4855 =20 =20 From: eclark@thekey.com =20 Sent: Wednesday, February 26, 2025 5:55 AM To: 'Thomas Pierantoni' ; = katherine.cope@thekey.com; 'Adriana Mendez' ; = 'Jeannie Ortiz' ; 'Laszlo Kovacs' = ; 'Lyndsey Organ' ; = 'Sara Stuhlsatz' ; 'Steve Koyanagi' = ; 'Timothy Thomas' ; 'Tim Thomas' = Subject: RE: Lifeguard - Contract Review Meeting Notes =20 Thank you, Tom. The request to add tags in NetSuite has been sent, we = will tag clients according to the below in NS moving forward to align = with Tier=E2=80=99ing in SF, i.e., the more spend equates to the highest = tier.=20 =20 Receiving Care Giving Services Using Lifeguard System Only (No caregiving) Lifeguard Care (Wifi Sensing)- Tag=3D LGuard Tier 3 Lifeguard Care (Wifi Sensing) =E2=80=93 Tag=3D LGuard Tier 1 Lifeguard Care Pro (Wifi Sensing + Fall Detection) =E2=80=93 Tag=3D = LGuard Tier 4 Lifeguard Care Pro (Wifi Sensing + Fall Detection) =E2=80=93 Tag=3D = LGuard Tier 2 =20 =20 =20 =20 Kind regards- =20 Elizabeth Clark Director | TheKey Mobile: 619.822.4855 =20 =20 From: Thomas Pierantoni >=20 Sent: Friday, February 21, 2025 7:16 PM To: Elizabeth Clark >; = Adriana Mendez >; Jeannie Ortiz = >; Laszlo = Kovacs >; = Lyndsey Organ >; Sara Stuhlsatz = >; Steve = Koyanagi >; Timothy = Thomas >; Tim Thomas = > Subject: Lifeguard - Contract Review Meeting Notes =20 Hello Team,=20 =20 Thank you for joining the call today to review the Lifeguard contracts = for Lifeguard Care and Lifeguard Pro.=20 =20 Action Items:=20 * @Steve Koyanagi to add check boxes = for services selected.=20 * @Steve Koyanagi and @Tim Thomas = - need to address how clients should report = failures, tech issues, ect. and include in B2B agreement. * @Adriana Mendez and @Tim Thomas = - tracking equipment in ClearCare / = SalesForce - adding 4 multi-select tags for the total population. * @Jeannie Ortiz and @Tim Thomas = - discuss the playbook with Lifeguard's PM =20 Meeting Notes / Discussion Points:=20 * Discussed Lifeguard Pro is a premium service and will be charging = $2/hr + WiFi sensors are included * If a client signs up for services after the 1st of the month, the = initial period is free. Only full months will be billable. * If billing starts on t