--0000000000007ec55a05f3bdf44b Content-Type: multipart/alternative; boundary="0000000000007ec55805f3bdf44a" --0000000000007ec55805f3bdf44a Content-Type: text/plain; charset="UTF-8" Hi Tim, Poulami already spoke to the caregiver and the Executive Director of the facility. The complaint was not regarding Obiajulu. It was actually regarding Ibeh, and Shannon got confused with the names. We are taking out Ibeh from all the shifts, he is currently assigned to. Park Ave Manor staff doesn't have any complaints regarding Obiajulu. Thanks, *Amrita Lekshmi Veena* *Staffing Manager* *Home Care Assistance - Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region * 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954 2111 Ext. 104 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGuelph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Read our Mission Balanced Care Method On Thu, Feb 2, 2023 at 1:18 PM Timothy Thomas wrote: > Hi Poulami, > > Could you please speak with Obijulu and find out her side of the story? I > see she's working and Tasley Woods tomorrow and unless we can correct her > behaviour I'm not in favour of re-using her. > > If necessary, you should accompany her on shift tomorrow to get a proper > idea of how she works on floor duty shifts. > > Let me know what you think. > > ---------- Forwarded message --------- > From: Shannon Rach > Date: Thu, Feb 2, 2023 at 11:52 AM > Subject: night shift Friday Feb 3 11pm -7am > To: toronto@homecareassistance.com > > > Hello, > > > > I see you have Obijulu scheduled to work this Friday Feb 3 11pm -7am, I > am asking if you could please replace this employee with another Home care > employee that has been to Park Avenue before? I have received numerous > complaints with regards to this person. From taking Resident personal > laundry out of the dryer and throwing it into a hamper, not folded, > resulting in having to bring in extra staff to rewash, dry and fold, to > not assisting the Charge Nurse when required. As there are only two > employees working on night shift, my Charge Nurse (who has worked many > times with Home care) has stressed serious concern that if an emergency > should arise, this employee would not assist. > > > > Please let me know who you can change for the shift tomorrow night. > > > > Thank you, > > > > > > *Shannon Rach* > > Executive Director > > > > > > > > T:289-962-1603 > > E: shannon.rach@springliving.ca > > 924 Park Ave W > > Burlington, ON L7T 1N7 > > www.springliving.ca > > > > *We are on Social! Follow, like, and comment!* > > [image: 54B43DA8][image: 45FE79F6] > > > > > > Leave us a review! > > > > *Check out our latest video - take a peek into what life with us could be* > > > > > This email, including any attachments, is for the sole use of the intended > recipient and may contain confidential info