--0000000000000e65dc06200fbd89 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Historically we have checked references, but have recently decided to move away from this in states that do not require it, including IL. This decision has been made because candidates tend to only provide the names of individuals who will say good things about them (therefore we haven't found it to provide any true insight) and this step is significantly increasing the time it takes to clear a candidate for hire. We don't currently require any experience, and doing so may severely limit our available candidate pool. I'd like to take a deeper dive with Diane into the quality issues she is seeing to see if there are other ways I can work to increase the quality of our hires. I think perhaps the new implementation of hiring manager interviews may help as well. Is it ok if I reach out to her? Analissa On Mon, Aug 19, 2024 at 10:33=E2=80=AFAM Timothy Thomas wro= te: > Hi Analissa, > > In my first meeting with Diane Mockenhaupt, the GM from Chicago, she > shared some concerns around the quality of new CG hires. She asked if we > could set a minimum requirement of: > > - Two references for former clients/client's family members. > - Two-years of caregiving experience. > > What are our current minimum requirements on experience and references? I= s > this something we could implement? > > Thank you! > Tim > > ---------- Forwarded message --------- > From: Diane Mockenhaupt > Date: Fri, Aug 16, 2024 at 10:46=E2=80=AFAM > Subject: Notes From Today's Meeting, 8/16 > To: Timothy Thomas > > > Hi Tim, it was great meeting you today. > > Noted items from our meeting. > > Recruitment requests: > > - Two references for former clients/client's family members. > - Two-years of caregiving experience. > > Illinois Department of Public Health(IDPH) training requirements > After hire and prior to being assigned to a client: > > - 6 hours of Dementia Training > - 5 hours of caregiver training > > Within 30 days of hire: > > - 5 more hours of caregiver training > > Currently we are requiring caregivers complete all 16 hours of training > prior to their first assignment. We pay minimum wage for their training > once all hours are complete. We also pay for 8 hours of orientation, so = we > are paying 24 hours for every caregiver prior to assignment. > > There is also 13 hours of Annual Training required by the state. > > > - 10 hours of caregiver training > - 3 hours of dementia training > > > My recruiting requests are two fold. I want to ensure we have top qualit= y > caregivers for our clients. And, better vetting may help mitigate some of > the loss we will incur due to state regulations by reducing turnover. > > Thanks, > Diane > -- > Diane Mockenhaupt > General Manager, Chicago Office > *Please note my email has changed:* > dmockenhaupt@TheKey.com > (224) 808-0607 > (847) 853-7777 > TheKey.com > [image: TheKey] > --0000000000000e65dc06200fbd89