--000000000000aa5add05f80a12b6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, I am forwarding an email from Sheila Sevy (Client: Benichou) her weekly Cheque Emploi credit was entered as an expense on her invoice, not a credit. Can you please make the adjustment as soon as possible. I've apologized and told Sheila we will send a new invoice out shortly. In addition: When checking the master Cheque Emploi sheet and deductions in previous weeks, I noticed there was an additional $1.98 per hour written on the sheet that had been added to her credit. The correct amount that needs to be credited weekly is 8.75 hours x $19.02 ($166.425) In a few of the previous billing periods, we credited them 8.75 x $21.00, which is an error. I have not checked them all. Moving forward, we should be crediting only the hours x the 19.02 dollar amount. I've copied Payroll on this email because previously, we had a caregiver working on this case that was making more per hour (with us) than the $19.02, which is the hourly rate given by the CLSC. We had to make an adjustment, weekly, to pay this caregiver the difference. This was done in clear care. That caregiver, Samar, is no longer working with the client and has been replaced with a new caregiver. This adjustment no longer applies. If you have any questions about the Quebec CLSC Cheque Emploi program, please reach out to Tim Thomas. Thank you, Dominique [image: TheKey] Dominique Jacobs *Client Care Manager/Licensed Practical Nurse* *Gestionnaire des soins/**Infirmi=C3=A8re auxiliaire* Tel: 514.907.5065 | Fax: 514.221.4265 djacobs@TheKey.com | TheKey.ca ---------- Forwarded message --------- From: Sheila Date: Tue, Mar 28, 2023 at 5:40=E2=80=AFPM Subject: Error on the statement To: Dominique Jacobs Good evening Hope you are doing well! There is an error on the statement the clsc hours should be reduced not added Sent from my iPhone --000000000000aa5add05f80a12b6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, I am forwarding an email from Sheila Sevy (Client: Benichou) her we= ekly Cheque Emploi credit was ent= ered as an expense on her invoice, not a credit.= =C2=A0 Can you please make the adjustment = as soon as possible. I've apologized and told Sheila we will send a new= invoice out shortly. In addition: When checking the master Cheque Emploi sheet and deductions in previous we= eks, I noticed there was an additional $1.98 per hour written on the sheet = that had been added to her credit.=C2=A0 <span style=3D"font-