--000000000000abd47d062e965546 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Some insights are below. Please let me know if you need me to elaborate with any more specifics. Current Pipeline: - Marcie Monteith- Urgent assessment came through intake because they thought they were being discharged from the hospital. She will, instead, be going to rehab for a few weeks before being discharged. Katie has made successful contact multiple times and will continue to nurture this case (one of her SAP accounts). *potential* - Lakshmi Hingonrani-This would have been a case for 3 days while POC was out of town. No long term intention. During the assessment, minimum hour= s were presented with the opportunity to continue care. We continue to fol= low up, but it was not truly was POC was looking for. - Tina Munnerlyn-Waiting on surgery dates from the doctor. Sarah has been following up and she has an upcoming appointment with the surgeon. - Audrey Lopez- Will be starting care 3/3 - Rea Kleeman- Started care 2/19 - Mary Ann Crowley- waiting on AOB from Genworth - Diane Relleke- waiting on AOB from Genworth Market Insights: - We are seeing that many opportunities are taking longer to nurture before getting to assessment or SOC. We are needing to develop a differe= nt strategy to be effective and remain relevant. Most of our success has be= en from filling immediate/emergency needs. - Our last upkick in revenue was due to fast-start 24/7 cases. Two ended (one due to death, one was intended for 1 week and we were able to keep = her for 4). The other case went from 24/7 to daily 8s due to money running o= ut. - We have not had any large opportunities come through to replace this deficit. - Our last 24/7 cases came from facilities. These are great for rev and billable hours but usually short term. Families can't afford the cost of both PD and the facility. Our market challenge is to find more clients a= t home with long term intention, potential to grow in a relationship. - Katie has been out on PTO as well, but returns Monday 3/24. - Recruiting- Since starting our 2nd round interviews, the number of CG= =E2=80=99s being pushed over has dropped significantly. This shows me that recruiti= ng is being more selective now that we are involved which is good, but we a= re not hitting numbers we need. We have had zero show up for orientation fo= r two weeks in a row. Actionable Items: - Katie May to continue =E2=80=9Cclosing=E2=80=9D consultations and schedu= le care meetings for Sarah. - Katie and I to continue going out 1-2 times a week together - Collecting radio information for advertising - I have created a relationship with a case manager at BJC that I am pursuing. Katie already has relationships with the hospital, so we are going to work it at all angles. Most of the leads they have been sending= us at this point are skilled. We are going to work on education and fortify= ing these relationships. - Recruiting- we are