Calgary/Winnipeg 8X8 Intergration

From
Chuck Terlesky <cterlesky@homecareassistance.com>
To
Timothy Thomas <tt@homecareassistance.com>, John Hawkins <jhawkins@homecareassistance.com>, Keith Moore <kmoore@thekey.com>
Date
Tue, 7 Jun 2022 10:13:18 -0600
Folder
INBOX
--000000000000de6b4905e0ddde16 Content-Type: text/plain; charset="UTF-8" Hi John, Could we set up a meeting to discuss the Calgary and Winnipeg 8X8 integration? If possible, we hope to have the integration in place *by June 13*. Tim will attend the meeting to provide his feedback on the process. I have some items to talk about on the integration call. - Call flow on the auto attendant - Extensions for all employees - Auto-attendant for "New, Clients, Active Clients and Caregivers" - Best practices from other offices - Time zone - Use of call centre We had begun the process with Keith, although I believe he is on vacation. So we would like your help if you can schedule something for this week. Please let me know if you can set up a meeting this week. Kind regards, Chuck -- Chuck Terlesky B.A., CCPE General Manager Home Care Assistance of Calgary, Alberta Office: 403-301-3777 10333 Southport Rd SW, Unit 107 HomeCareAssistanceCalgary.ca Click Here For Information --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity --000000000000de6b4905e0ddde16 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi = John, Could=C2=A0we set u= p a meeting to discuss the Calgary and Winnipeg 8X8 integration? If possibl= e, we hope to have the integration=C2=A0in place by June 13 . Tim wil= l attend the meeting to provide his feedback on the process. I have some items to talk about on the = integration=C2=A0call.=C2=A0 Call flow on the auto attendant Extensions fo= r all employees Auto-attendant for &quot;New, Clients, Active Clien= ts and Caregivers&quot; Best practices from other offices=C2=A0 Time zone Use of call centre We had begun the pr= ocess with Keith, although I believe he is on vacation. So we would like yo= ur help if you can schedule something=C2=A0for this week. Please let me kno= w if you can set up a meeting this week. Kind rega= rds, Chuck -- Chuck Terlesky B.A., CCPE General Manager Home Care Assistance of Calgary, Alberta Office: 403-301-3777 = 10333 Southport Rd SW, Unit 107 HomeCareAssistanceCalgary.ca Click Here =C2=A0For Infor= mation --- Read Our Testimonials Join Our Newsletter We Are Hiri

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