--000000000000794c19061fa39a0f Content-Type: text/plain; charset="UTF-8" Hi Brooke! Thank you for connecting with me today. It was great to catch up! I wanted to update you on a few things that we discussed. Please let me know if I forgot anything that I owe you. - Columbus Lease: Tim and I will connect with Madonna and see where we are at in the process but at this time we are month to month for the Columbus office. We will let the team know ASAP what the plan will be for the office. - CSM training: I will let Kendra and Mikey know that we are canceling your trip to Grand Rapids to shadow Mikey. It is important that you continue to follow the SLA as a CSM and that our care plans set our clients up for success. Some processes may have changed within the CSM role, but I am confident that we can work through any of those differences that we identify. It will be great to have you own the client start to finish, said in another way, assessment to SOC!! If you feel you need any additional training, please let me know and I can help to get you what you need. - GM Training: I will make sure that the new GM is set up with training so that you can fully devote time to your new role too! We will make sure that this is a smooth transition for all. - Carrie Cleland- I see that we have her listed as a Caregiver Manager. I do not see her on any of our recruitment data. I have sent an email to our recruitment leaders to see if they have insight into this and when we can offboard the recruitment responsibilities. *Can you help to explain further what all her recruitment responsibilities are current state? * Best, -- Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] --000000000000794c19061fa39a0f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Brooke! Thank you for connecting with me today.=C2=A0 It w= as great to catch up!=C2=A0 I wanted to update you on a few things that we = discussed.=C2=A0 Please let me know if I forgot anything that I owe you. Columbus Lease:=C2=A0 Tim and I will connect with Madonna and see wher= e we are at in the process but at this time we are month to month for the C= olumbus office.=C2=A0 We will let the team know ASAP what the plan will be = for the office. CSM training:=C2=A0 I will let Kendra and Mikey kno= w that we are canceling your trip to Grand Rapids to shadow Mikey.=C2=A0 It= is important that you continue to follow the SLA as a CSM and that our car= e plans set our clients up for success. Some processes=C2=A0may have change= d within the CSM role, but I am confident that we can work through any of t= hose differences that we=C2=A0identify.=C2=A0 It will be great to have you = own the client=C2=A0start to finish, said in another way, assessment to SOC= !!=C2=A0 If you feel you need any additional=C2=A0training, please let me k= now and I can help to=C2=A0get you what you need. GM Training:=C2= =A0 I will make sure that the new GM is set up with tr