--0000000000002e9c68060073ad83 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Porscha, Thank you for your email. For urgent shift requests that come in overnight it is best to call our office at 416-488-8777 as this will reach our on call Manager immediately. During the day our emails are monitored closely therefore if you have a shift request during the day you can either email us at ontario-staffing@thekey.com or you can call our office line. Additionally, please be advised that Amanda unfortunately is no longer part of The Key. My name is Taylor, I am a Client Solution Manager at The Key. I have been with the company for 3 years; in my role I aid families looking for one on one support. If you have any residents requiring one on one care please don't hesitate to contact me, I can be reached at 416-488-8777 ext 1 and tcleland@thekey.com . Please let me know if you have any questions. Kind Regards, Taylor Cleland *Client Solution Manager* 416-488-8777 ext 1 TheKey.ca [image: TheKey] On Fri, Jul 14, 2023 at 9:34=E2=80=AFAM Porscha Hewitt wrote: > Hi Amanda, > > > > Just looking for some clarification around the best way to contact the ke= y > to seek coverage in the night. I got a call at 3am last night and emailed > the Ontario-staffing email to try to get support for coverage. Kathryn > answered the email around 7am this morning and said I am better to call t= he > office at that time. Just looking for some clarification as the best way = to > contact you guys in the night. > > > > Porscha > > > > *THE VILLAGE OF TANSLEY WOODS* > > > > PORSCHA HEWITT > > Neighborhood Coordinator > > 4100 Upper Middle Road > > Burlington, ON L7M 4W8 > > 905-336-9904 Ext. 1896 > > www.schlegelvillages.com > > > --0000000000002e9c68060073ad83 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Porscha, Thank you for you= r email. For urgent shift requests that come in overnight it is best to cal= l our office at 416-488-8777 as this will reach our on call Manager immedia= tely. During the day our emails are monitored closely therefore if you have= a shift request during the day you can either email us at=C2=A0 ontario-staffing@thekey.com =C2=A0or= you can call our office line.=C2=A0 Additionally,= please be advised that Amanda unfortunately is no longer part of The Key. = My name is Taylor, I am a Client Solution Manager at The Key. I have been w= ith the company for 3 years; in my role I aid families looking for one on o= ne support. If you have any residents requiring one on one care please don&= #39;t hesitate=C2=A0to contact me, I can be reached at 416-488-8777 ext 1 a= nd tcleland@thekey.com . Please let me know if you have any questions.=C2=A0 = Kind Regards, Taylor Cleland Client= Solution Manager 416-488-8777 ext 1 TheKey.ca =C2=A0=C2=A0 <img al= t=3D"TheKey" src=3D"https://lh4.googleusercontent.com/5EgFokO