MTL billing

From
Ali Malik <ali.malik@thekey.com>
To
Timothy Thomas <tt@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>
CC
Gary Scott <gscott@thekey.com>
Date
2023-03-20 14:51:07
Folder
INBOX
--00000000000091397c05f7596997 Content-Type: text/plain; charset="UTF-8" Hi guys, This single user quickbooks has been an issue. Clients get upset when we delay on getting them documents, because this is solely related to time management on individuals using quickbooks. I know we have to bear with this for now , but wanted to bring this to your attention in case clients get upset with our timings on getting them their documents such as account statements etc. Currently right now there are 5 people that need to access QB at any given moment. Sometimes coordinating that is a nightmare. We also cannot delay billing and or receiving payments. Time management is key especially because we have other sites on our plate. For the time being, I suggest we put a timeline for the clients to receive their documents back, maybe something like 2-3 business days? Please let me know your thoughts. thank you -- *Ali Malik* Manager - Financial Operations --00000000000091397c05f7596997 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi guys, This single user quickbooks ha= s been an issue.=C2=A0Clients get upset when we delay on getting them docum= ents, because this is solely related=C2=A0to time management on individuals= using quickbooks.=C2=A0 I know we have to bear wi= th this for now , but wanted to bring this to your attention in case client= s get upset with our timings on getting them their documents such as accoun= t statements etc. Currently right now there are 5 = people that need to access QB at any given moment. Sometimes coordinating t= hat is a nightmare. We also cannot delay billing and or receiving=C2=A0paym= ents. Time management is key especially=C2=A0because we have other sites on= our plate.=C2=A0 For the time being, I suggest we= put a timeline for the clients to receive their documents back, maybe some= thing like 2-3 business days?=C2=A0 Please let me = know your thoughts. thank you -- Ali Malik Manager - Financial Operations=C2=A0 = --00000000000091397c05f7596997--

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