--00000000000046475605f3a4e1a2 Content-Type: multipart/alternative; boundary="00000000000046475505f3a4e1a0" --00000000000046475505f3a4e1a0 Content-Type: text/plain; charset="UTF-8" Hello Good Morning, The Calgary/Winnipeg team is having difficulty with 8x8 this morning. Calls are coming through but either get disconnected and or it says calls failed. Both Shyanne and myself have had this happen this morning, I am attaching a screenshot of the calls that are coming through, most get answered but end up disconnecting or show as failed. When a call comes through and we try to answer, the call tries to connect and the caregivers end up calling back because it has not connected and so we keep missing those calls, but even those ring for less than 2 seconds and disconnect. Kindly assist and advise. Thank you -- *Kind Regards, Chandani Patel * *Caregiver Ambassador/ Human Resources* of Calgary, Alberta & Winnipeg, Manitoba *________________________* *Calgary Office: 403* *-301-3777**Winnipeg Office: **204-489-6000* *Direct Number:* *403-333-0999* [image: TheKey] *Please note my email has changed:* *cpatel@thekey.com * --00000000000046475505f3a4e1a0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Good Morning,=C2=A0 The Calgary/Winnipeg team is having difficulty wi= th 8x8 this morning. Calls are coming through but either get disconnected a= nd or it says calls failed. Both Shyanne and myself have had this happen th= is morning, I am attaching a screenshot of the calls that are coming throug= h, most get answered=C2=A0but end up disconnecting or show as failed. When = a call comes through and we try to answer, the call tries to connect and th= e caregivers end up calling back because it has not connected and so we kee= p missing those calls, but even those=C2=A0ring for less than 2 seconds and= disconnect.=C2=A0 Kindly as= sist and advise. Thank you=C2=A0 = -- = Kind Regards, =C2=A0 Chandani Patel=C2=A0 Caregiver Ambassador/ Human Resources of=C2=A0Calgary, Alberta & Winnipeg, Manitoba=C2=A0 ________________________ Calgary Office: 403 -301-3777 Winnipeg Office:=C2=A0 204-489-6000 Direct Number:= =C2=A0 403-333-0999 <img src=3D"https://signature