- General lack of caregivers resulting in increased pay rates and OT.
2FT CG's on leave for medical conditions starting in September. 2 FT CG's
termed in October for shift abandonment and NCNS. This week in orientation
we had 6 new CG's attend.
- 1 live in client ended services due to lack of funding resulting in
decrease in billable hours
- Increased trave/salesl costs due to St. Louis HCC covering KC while
hiring/training new HCC. Our new HCC is out of training this week and will
be in the field.
- KC MO business license obtained and now taking clients in MO. 1 MO SOC
this month with another pending.
- Cleaning contract for office terminated in October - we will no longer
see this charge ($600) under utilities each month going forward.
- New office space identified with a December move date.
On Tue, Oct 29, 2024 at 1:43 PM Timothy Thomas <tt@thekey.com> wrote:
> Hi Team,
>
> As we prepare for our upcoming monthly operations review, I need your
> input to ensure we accurately represent each location’s performance. Please
> provide a concise list of your key Opportunities (Wins) and Challenges
> (Losses) for September and October.
>
> • Opportunities (Wins): Highlight specific achievements that positively
> impacted your operations.
> • Challenges (Losses): Specify any issues faced, along with your current
> corrective measures or action plans to address them.
>
> Please keep each bullet point clear and succinct, and send your updates by
> lunchtime tomorrow. Your insights are crucial for an effective review, so I
> appreciate your prompt response.
>
> Thanks
>
> --
>
> *Tim Thomas*
> Head of Midwest & Canada Divisions | *TheKey*
> Mobile: 514.591.9387
> [image: TheKey] <https://www.thekey.com/>
>