----==_mimepart_66674d95efcf0_2293fc7534dba489268074f Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Please take a look at ticket #815452 raised by 158030 Fred and Joyce Howl= ett & 158175 Fred and Joyce Howlett- SDC (mike@melero.ca). Hi Tim, = Can you please issue the refunds below? Refund 1 Client Name: F= red and Joyce Howlett NetSuite ID: 158030 Location: Waterloo Versapay = Transaction Numbers: 71D791DYLCEA,=C2=A07ZBZ8AHGP1M7, &=C2=A06WESP8QAZT9N= =C2=A0=C2=A0 Payment Dates: 5/17/24 Refund Amounts: $236.24 (71D791DYLC= EA) to Meridian 5549&=C2=A0$1,292.76 (6WESP8QAZT9N) to Meridian 5549 E-t= ransfer email address: fghowlett@gmail.com E-Transfer Phone number:=C2=A0= Security Question if needed: Who receives service ? Security Answer if= Needed: Joyce Reason for refund: Unapplied payments on account stemming= from duplicate payments. Refund 2 Client Name: Fred and Joyce Ho= wlett- SDC=C2=A0 NetSuite ID: 158175 Location: Waterloo Versapay Trans= action Numbers: 2P2BF7MWIXXT,=C2=A07W1N8MZ2TL5D,=C2=A01NZIBTZ9Q1AJ, =C2=A0= & CM 39683 Payment Dates: 5/17/24 Refund Amounts: $451.44 (2P2BF7MWIXXT= ) to Meridian 5549 &=C2=A0$41.04 (1NZIBTZ9Q1AJ) to Meridian 5549 E-trans= fer email address: fghowlett@gmail.com=C2=A0 E-Transfer Phone number:=C2= =A0 Security Question if needed: Who receives service ?=C2=A0 Security = Answer if Needed: Joyce Reason for refund: Unapplied payments on account= stemming from duplicate payments.=C2=A0 Total Meridian Refund - $2,0= 21.48 Let me know if you have any questions. Thank you, Lisa = Barker = = On Mon, 10 Jun at 1:00 PM , 158030 Fred and Joyce Howlett & 158175 Fre= d and Joyce Howlett- SDC wrote: Hi Marc, I also need all invoices for the mo= nth of may to date so i can try and resolve the mess with the bank accoun= t and misapplied payments. = Please send Monday morning. = = Regards, = Mike Nero = Business Consultant = Melero Consulting = Tel: 519-831-8063 = = = = = = = On Mon, Jun 10, 2024 at 12:41=E2=80=AFAM Mike Nero wrot= e: = = = = Marc, still nothing received in the accounts=C2=A0- interac should be sa= me day. = Very disappointing and embarrassing for me as I have had to send in a re= quest for funding for the SDC program without any proof of the payment be= ing made back to the account. = = I really do not understand why I am the one following on this - you were= supposed to get back to me last Thursday to confirm. = = Since the payments have not been processed, I need you to put the refund= to the TD account on hold as I may have to change the instructions now t= hat I have had to report the mess. = = I will be in touch later today. = = = = = = = = Regards, = Mike Nero = Business Consultant = Melero Consulting = Tel: 519-831-8063 = = = = = = On Wed, Jun 5, 2024 at 12:18=E2=80=AFPM Marc Atkinson wrote: = = = = = Hi Mike, = = Of course. Please find the attached.=C2=A0 = = = = = = On Wed, 5 Jun at 12:13 PM , 158030 Fred and Joyce Howlett & 158175 Fre= d and Joyce Howlett- SD