Re: Update on Caring.com Leads

From
Melani Breach <melani.breach@thekey.com>
To
Maria Prudhont <mprudhont@thekey.com>
CC
Elizabeth Parrish <elizabeth.parrish@thekey.com>, Audra Williams <audraw@thekey.com>, IntakeManagers <IntakeManagers@thekey.com>, Regional Directors <RegionalDirectors@thekey.com>, GeneralManagers <GeneralManagers@thekey.com>, Jeff Steck <jeff.steck@thekey.com>, Julia Jenkins <jujenkins@thekey.com>, Ashley Mirone <amirone@thekey.com>, Caroline Henderson <caroline.henderson@thekey.com>
Date
Wed, 17 Jul 2024 10:04:21 -0500
Folder
INBOX
--0000000000009fc6c9061d72c736 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Audra! On Wed, Jul 17, 2024 at 10:01=E2=80=AFAM Maria Prudhont wrote: > Thank you for this great news! Have a great week! > > > *Warmest Regards, MARIA PRUDHONT* > REGIONAL INTAKE MANAGER > CALIFORNIA, NEVADA, COLORADO, > WASHINGTON, OREGON AND IDAHO > > *DIRECT: 310.713.8530OFFICE: 626.773.4490 (After > hours & weekends)* > *Please note my email has changed:* > *mprudhont@thekey.com* > *WEBSITE:* > TheKey.com > [image: TheKey] > > > On Wed, Jul 17, 2024 at 5:54=E2=80=AFAM Elizabeth Parrish elizabeth.parrish@thekey.com> wrote: > >> What a gift! >> >> Thank you! >> >> On Wed, Jul 17, 2024 at 8:00=E2=80=AFAM Audra Williams wrote: >> >>> Hi Team! >>> >>> I wanted to inform you about an exciting new process regarding the >>> handling of Caring.com leads!! >>> >>> Moving forward, the Contact Center will close all Caring.com *leads* >>> after three attempts. You will no longer see these *leads* in your >>> pipelines. However, if you see a caring.com *opportunity* in your >>> pipeline, that is your indication to move forward with this >>> *opportunity* as the opportunity owner. If you are not listed as the >>> opportunity owner, please change this field to your name. >>> >>> Regional Intake Managers should now close any existing Caring.com leads >>> in the pipeline to ensure accuracy of our pipelines moving forward. >>> >>> Thank you for your cooperation and as always please reach out if you >>> have any questions. >>> >>> Best, >>> >>> >>> -- >>> Audra Williams >>> Director, Divisional Operations >>> (425) 757-7027 >>> TheKey.com >>> >>> >>> [image: TheKey] >>> >> >> >> -- >> Elizabeth Parrish >> The Key NC/VA >> *Intake Manager VA/NC* >> *757-805-4454* >> >> [image: TheKey] >> >> --=20 *Melani Breach, LPN* General Manager *melani.breach@thekey.com * *O: 615-656-4999* *C: 615-879-4640* *TheKey.com* [image: THEKEY - FORMERLY HOME CARE ASSISTANCE - Home Health Care - 124 1st Ave S, Franklin, TN - Phone Number - Yelp] --0000000000009fc6c9061d72c736 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Audra! On Wed, Jul 17, 2024 at 10:= 01=E2=80=AFAM Maria Prudhont &lt; mp= rudhont@thekey.com &gt; wrote: Thank you for this great news!=C2=A0 Hav= e a great week! <table border=3D"0" cellpadding=3D"0" c=

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