Re: My Sincere Condolences

From
Brian Boxall <bboxall@thekey.com>
To
Harry De Leeuw <HDeLeeuw@shindico.com>, Chuck Terlesky <cterlesky@thekey.com>
Date
Wed, 6 Dec 2023 12:34:36 -0600
Folder
INBOX
--000000000000145104060bdb9bca Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Harry, I'm so disappointed in the challenges you have had to work through with the billing team. With that department out of my local office,I have no immediate solution to provide other than I am going to CC my local leadership to see what we can come up with. I will follow up as soon as I can. On Wed, Dec 6, 2023 at 11:04=E2=80=AFAM Harry De Leeuw wrote: > Brian, > > > > You will note the date of our last email below as October 27th. It is now > December 6th and the issue has not been resolved. I have been in constant > touch with Cathy Saari over this period and initially, she was cooperativ= e > and answering my emails. In the past two weeks, I have had no response fr= om > Cathy to several emails. I am prepared to push this up the chain to Paul > Kahn, but would like to avoid that if you can straighten things out. If > this is not rectified very soon, WRHA may require all funding to be > returned because I haven=E2=80=99t completed their reporting requirements= . Please > advise if you can expedite matters. > > > > By way of background, The key has now charged the correct account with tw= o > of the three invoices and all that is required is to charge the third > invoice to my account and supply me with a letter that the account is pai= d > in full. > > > > Thank you, > > Harry > > > > > > *Harry De Leeuw *| Consultant > BA, FRI, CCIM, CIPS, TRC > Shindico Realty Inc. > 200 - 1355 Taylor Avenue, Winnipeg, MB Canada R3M 3Y9 > Direct: (204) 928-8232 > Mobile: (204) 981-2424 > > *Our firm is part of CORFAC International and Retail Brokers Network* > > CONFIDENTIAL: The information contained in this email is confidential and > it is only intended for the use of the individual or entity to whom it is > addressed. If you have received this email in error, you are prohibited > from disclosing, copying, distributing or using of this information. The > unauthorized use, publication, forwarding, copying or printing of this > email and its attachments is expressly prohibited. > > If you no longer wish to receive these emails you may unsubscribe at any > time by responding to this email with the subject line "Unsubscribe". > > *From: *Brian Boxall > *Date: *Friday, October 27, 2023 at 4:18=E2=80=AFPM > *To: *Harry De Leeuw , Cathy Saari catherine.saari@thekey.com>, Sumira Suthesan > *Subject: *Re: My Sincere Condolences > > I have CC'd Cathy on this email. > > > > Cathy, Can you please validate what account and when the funds were drawn > from for Harry DeLeeuw ? > > > > From my recollection we had an issue with the info on the PAD and that wh= y > Harry is reaching out, to find out balance owed and provide a method of > payment. > > > > On Fri, Oct 27, 2023 at 4:10=E2=80=AFPM Harry De Leeuw > wrote: > > So where did the money come from? > > > > *Harry De Leeuw *| Consultant > BA, FRI, CCIM, CIPS, TRC > Shindico Realty Inc. > 200 - 135