--00000000000030d2f905dec3cbae Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Angie and Tim, I used the Fx Revenue fields in the database to try to eliminate this issue. Are you able to provide me with a client and their correct rate in comparison to what is listed in the spreadsheet so I can try to troubleshoot this? On Tue, May 10, 2022 at 8:17 PM Angie Markwell wrote: > See below from Tim in Canada > > ---------- Forwarded message --------- > From: Timothy Thomas > Date: Tue, May 10, 2022 at 10:21 AM > Subject: Re: Existing Client Annual Rate Increase Process and Communicati= on > To: Angie Markwell > Cc: Kimberly Guerci , Kim Kranwinkel kimberly.kranwinkel@thekey.com>, Jay Skypeck , > Cathy Goffredo , Audra Williams audraw@thekey.com> > > > Hi Angie, > > These figures are in $USD. We need them in $CAD to go through this > exercise. > > Thank you, > Tim > > On Mon, May 9, 2022 at 10:01 PM Angie Markwell > wrote: > >> Hi team click on link and review the planned pricing increases - let me >> know if any questions as this will happen quickly. We have until Thursda= y >> to make any edits so please review thoroughly and let me know if you see >> any issues. Thanks in advance. Angie >> >> ---------- Forwarded message --------- >> From: Benjamin Lewis >> Date: Mon, May 9, 2022 at 6:39 PM >> Subject: Re: Existing Client Annual Rate Increase Process and >> Communication >> To: Angie Markwell >> Cc: Chen Xie , Aileen Ruffin > aruffin@homecareassistance.com>, David Durbin > david.durbin@homecareassistance.com>, Melissa Reyes > melissa.reyes@homecareassistance.com>, Tad Smith > tsmith@homecareassistance.com>, Brian Scott , Rebecca >> Howe , Gary Scott >> >> >> Hi team, >> >> Please see the below link to the document for distribution. This should >> link to a version entitled "Working" and have separate tabs for each of >> your respective divisions (to hopefully cut down on the number of >> concurrent users in the same area). Please let me know if there are any >> issues or questions that are escalated on your team and I will >> update/correct as quickly as possible. >> >> >> https://docs.google.com/spreadsheets/d/163XbiGMzj-4VwQZasNN9SR4hOA6o_9wX= BbzCJMkY0Xw/edit?usp=3Dsharing >> >> >> Angie, I will reach out on the side to find out how I can cut down on th= e >> effort from your teams as much as I can. >> >> Thank you all! >> >> On Mon, May 9, 2022 at 11:21 AM Angie Markwell >> wrote: >> >>> I am ok with what you have sent as long as the Connecticut and Seniors >>> in Place price increases are embedded in the plan. >>> >>> On Mon, May 9, 2022 at 1:27 PM Benjamin Lewis >>> wrote: >>> >>>> Correct, the deadline today is to make sure we have provided you and >>>> your teams with all necessary information, but that all exceptions mad= e to >>>> the guidance rates are made by EOD Thursday 5/12. >>>> >>>> For those with price increases already underway from other activities >>>> like your work with Tender Rose, colu