Outstanding invoices

This is a multipart message in MIME format. ------=_NextPart_000_0057_01D57E8D.A4C09270 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0058_01D57E8D.A4C09270" ------=_NextPart_001_0058_01D57E8D.A4C09270 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Good morning Ms. Rossel, =20 Today, we received your payment (cheque# 9646) in the amount of = $2,492.09 which paid invoice #29119 dated September 2, 2019. Thank-you. =20 What we would like to understand however, is why you don=92t apply such payments against older outstanding invoices. As I=92m sure your aware, = Le Cambridge has invoices which go back to February 11, 2019 which remain outstanding. In fact there are ten invoices which are older than the = one just paid which total approximately $27,000. We also understand from Timothy, our Director of Care, that we are working with you to = facilitate a scheduled plan of repayment. In that spirit, would it be possible to = apply any future payments against the oldest invoices first, in an effort to = bring your account to a more current status? =20 Thank-you for your understanding and your feedback is genuinely = appreciated. =20 Accounting - HCA =20 Home Care Assistance (Montr=E9al) 4464 Ste. Catherine Ouest Westmount, Qu=E9bec H3Z 1R7 Tel: 514 907 5065 =20 ------=_NextPart_001_0058_01D57E8D.A4C09270 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable v\:* = {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Good morning Ms. Rossel, &nbsp; Today, we = received your payment (cheque# 9646) in the amount of $2,492.09 which = paid invoice #29119 dated September 2, 2019.=A0 = Thank-you. &nbsp; What we would like to understand however, is why you = don&#8217;t apply such payments against older outstanding invoices.=A0 = As I&#8217;m sure your aware, Le Cambridge has invoices which go back to = February 11, 2019 which remain outstanding.=A0 In fact there are ten = invoices which are older than the one just paid which total = approximately $27,000.=A0 We also understand from Timothy, our Director = of Care, that we are working with you to facilitate a scheduled plan of = repayment.=A0 In that spirit, would it be possible to apply any future = payments against the oldest invoices first, in an effort to bring your = account to a more current status? &nbsp; Thank-you = for your understanding and your feedback is genuinely appreciated. = &nbsp; Accounting - HCA <span = style=3D'font-size:9.0pt;font-family:"Helvetica",sans