[Ticket #74815] Re: New Email Support Inquiry from Tim Thomas (Priority)

From
OptinMonster <support@optinmonster.com>
To
Tim Thomas <tt@homecareassistance.com>
Date
Wed, 31 Aug 2016 13
Folder
INBOX
Hello Tim!

We have rec= eived your email request and will process it soon. While
we proce= ss your request, please make sure to check out our extensive
list of d= ocumentation for OptinMonster by clicking on this
link: http://op= tinmonster.com/docs/

If you are experiencing some type of bug with= OptinMonster, please
take a look at this article. It is updated frequ= ently and addresses
some of the most common issues with getting OptinM= onster to work
properly: http://optinmonster.com/docs/debugging-o= ptinmonster/ [1]

Thanks for choosing OptinMonster, and we look forw= ard to providing a
smooth and seamless support experience for you.
=
Thanks!

**Our Standard Support Hours are 9am - 5pm EST, Mon= day through
Friday. While we may respond to tickets outside of this su= pport
window, that is not the norm. Thank you for your patience and we= ’ll
respond to any additional questions you may have as soon a= s
possible.**

Links:
[1] http://optinmonster.com/docs/= debugging-optinmonster/

## Tim Thomas sent a message, on Aug 31 @ 9:37am (= EDT):

 		NAME

 		Tim Thomas

 		ACCOUNT= EMAIL

 		tt@homecareassistance.com

 		TO WHAT EMAIL A= DDRESS SHOULD WE REPLY?

 		tt@homecareassistance.com

 	= 	WHAT CAN WE HELP YOU WITH TODAY?

 		I have a question about= my account.

 		YOUR MESSAGE

 Perhaps you can help clarify= why the number of optin-views i'm
receiving is so drastically lower t= han the number of users on my site?
My Optin's are set to appear on ex= it intent only.
 Thanks

 --=_ce395f1ba6015f4a944b1fbde43cfe15 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable

		p { margin:0 0 1.6em 0; }=
		pre { font-family: Menlo, Monaco, monospace, sans-serif; paddin= g: 0 0 1.6em 0; color:#333333; line-height:15px; }
		img { max-wid= th:100%; }
		a { color:#346CC4; text-decoration:none; }
		@m= edia only screen and (max-device-width: 660px) {
			h3 span[clas= s="note"], h3 span[class="fwd"] { padding:0 !important; background-c= olor:#ffffff !important; }
		}

			=

		=

				=
						=
											Hello&nbsp;Tim! W= e have received your email request and will process it soon.&nbsp;While= we process your request, please make sure to check out our extensive li= st of documentation for OptinMons