Re: year commitment for hours for price reduced clients

From
Beth Ann Rosario <bethann.rosario@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
Mon, 25 Sep 2023 11:45:07 -0400
Folder
INBOX
--00000000000059a60a060630d862 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I like to take the ask for forgiveness approach. Secrets safe with me Thanks! Beth Ann Rosario *Mid Atlantic Regional Director * *919.899.5543* [image: TheKey] On Mon, Sep 25, 2023 at 11:42=E2=80=AFAM Timothy Thomas wro= te: > Hey, > > I wrote this one up myself using our old consent agreement. The language = i > added in was: > > "Minimum commitment of 365 days of service, 24 hours per day. Should tota= l > client hours fail to exceed 88 hours per week, or services be terminated > for any reason prior to EXPIRY DATE, client must pay the difference ($7) = on > total hours of service incurred at preferred rate." > > Perhaps don't show this off to anyone as I didn't go through legal. > Thanks! > > > On Mon, Sep 25, 2023 at 11:23=E2=80=AFAM Beth Ann Rosario bethann.rosario@thekey.com> wrote: > >> Hi, >> >> Can you share the contract you gave the 24/7 client you reduced the rate= s >> for but required a year long commitment? >> >> thank you!! >> >> Beth Ann Rosario >> *Mid Atlantic Regional Director * >> *919.899.5543* >> [image: TheKey] >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --00000000000059a60a060630d862 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I like to take the ask for forgiveness approach. Secrets s= afe with me=C2=A0 Thanks!=C2=A0 Beth Ann Rosario Mid Atlantic Regional Director=C2=A0 919.899.5543 = On Mon, Sep 25, 2023 at 11:42=E2=80=AFAM Timothy Thomas &lt; tt@thekey.com &gt; wrote: Hey,=C2=A0 I wrote this one up myself using our old consent agreement. T= he language i added in was: &quot;Minimum commitme= nt of 365 days of service, 24 hours per day. Should total client hours fail= to exceed 88 hours per week, or services be terminated for any reason prio= r to EXPIRY DATE, client must pay the difference ($7) on total hours of ser= vice incurred at preferred rate.&quot;=C2=A0 P= erhaps don&#39;t show this off to anyone as I didn&#39;t go through legal. Thanks! On Mon, Sep 25, 2023 at 11= :23=E2=80=AFAM Beth Ann Rosario &lt; bethann.rosario@thekey.com &gt; wrote: Hi,=C2= =A0 Can you share the contract you gave the 24/7 client you reduced= the rates for but required a year long commitment?=C2=A0 thank you!! Beth Ann Rosario Mid Atlantic Regional Director=C2=A0 919.899= .5543 -- Tim Thomas Head of Canada Division <font style=3D"font-= family:Arial,Helvetica,sans-serif;font-size:14px;line-height:14px;color:rgb= (77,77,79);font-weight:bo