--0000000000009220cf062a41572e Content-Type: text/plain; charset="UTF-8" Hello Leaders, Please note that UPDATED November financial results are now available in Planful. As mentioned in my previous email, November marked the centralization of Field Recruiting and Intake Management. This change resulted in FTEs moving from the Field to Corporate, and the introduction of a Site level Overhead allocation as Professional Services for these services. Centralizing these functions has resulted in significant savings and efficiencies. For instance, we've achieved a 36% decrease in cost per Caregiver Start throughout 2024, resulting in over $1.5M in savings. Intake Management has a similar story. Moving all the cost to a centralized location will allow us to closely monitor these functional areas and continue to build efficiencies. Following a review of the new accounting process, we've implemented two adjustments: 1. Allocations to the field have been adjusted to appropriate levels.The previous amounts were too high. 2. The allocation methodology now uses a Revenue-based approach. Each Site will receive an allocation for these services that is proportionate to their revenue share. Thank you for your patience as we navigated this new process. Thanks, *Diego Castaneda* Head of FP&A --0000000000009220cf062a41572e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Leaders, Please n= ote that UPDATED November financial results are now available in Planful. As mentioned in my previous email, November marked = the centralization of Field Recruiting and Intake Management. This change r= esulted in FTEs moving from the Field to Corporate, and the introduction of= a Site level Overhead allocation as Professional Services for these servic= es. Centralizing these functions has resulted in s= ignificant savings and efficiencies. For instance, we've achieved a 36%= decrease in cost per Caregiver Start throughout 2024, resulting in over $1= .5M in savings. Intake Management has a similar story. Moving all the=C2=A0= cost to a centralized location will allow us to closely monitor these funct= ional areas and continue to build efficiencies. Fo= llowing a review of the new accounting process, we've implemented two a= djustments: 1. Allocations to the field have been = adjusted to appropriate levels.The previous amounts=C2=A0were=C2=A0too=C2= =A0high. 2. The allocation methodology now uses a Revenue-based a= pproach. Each Site will receive an allocation for these services that is pr= oportionate to their revenue share. Thank you for = your patience as we navigated this new process. = Thanks, Diego Castaneda Head of FP&A --0000000000009220cf062a41572e--