Re: Grand Rapid IT Equipment

From
Abby Cnossen <acnossen@thekey.com>
To
John Andrew Hawkins <jhawkins@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Gabriel La <it@thekey.com>, Aaron Worob <aaron.worob@thekey.com>
Date
Mon, 3 Feb 2025 11:02:28 -0500
Folder
INBOX
--00000000000083f796062d3f0576 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi John, I apologize for the delay. My colleague lluvia pinela quinones also received boxes to return the laptops. She mailed them out on Thursday before I could get the serial numbers. *Abby Cnossen* Manager of Quality and Service Call or text: 616-271-8243 TheKey.com On Mon, Feb 3, 2025 at 10:34=E2=80=AFAM John Andrew Hawkins wrote: > I still haven't heard back. Any update on those serial numbers? > > On Fri, Jan 31, 2025 at 3:20=E2=80=AFPM John Andrew Hawkins > wrote: > >> Any update on those serial numbers? >> >> On Fri, Jan 24, 2025 at 1:51=E2=80=AFPM Abby Cnossen wrote: >> >>> Absolutely, thank you. >>> >>> *Abby Cnossen* >>> Manager of Quality and Service >>> Call or text: 616-271-8243 >>> TheKey.com >>> >>> >>> On Fri, Jan 24, 2025 at 12:29=E2=80=AFPM John Andrew Hawkins >> jhawkins@thekey.com> wrote: >>> >>>> Thanks for the information. If you can get me the serials next week >>>> that would be great. >>>> >>>> On Fri, Jan 24, 2025 at 9:26=E2=80=AFAM Abby Cnossen >>>> wrote: >>>> >>>>> Hello, >>>>> >>>>> We will continue to use the equipment until the building has been >>>>> sublet. I do not have a timeline for this. >>>>> >>>>> I will be able to provide the serial numbers next Thursday when I am >>>>> in the physical office. Please let me know if you need these sooner a= nd I >>>>> can make a special trip out. >>>>> >>>>> Thank you, >>>>> >>>>> On Fri, Jan 24, 2025 at 8:45=E2=80=AFAM John Andrew Hawkins >>>> jhawkins@thekey.com> wrote: >>>>> >>>>>> I've submitted an order for the return laptop boxes. Can you provide >>>>>> the serial numbers for the two laptops? >>>>>> >>>>>> About how long will you continue to use the network equipment? >>>>>> >>>>>> On Thu, Jan 23, 2025 at 12:05=E2=80=AFPM Abby Cnossen >>>>>> wrote: >>>>>> >>>>>>> We have two laptops to be returned. >>>>>>> >>>>>>> We are able to access the office. However we still utilize the >>>>>>> office occasionally for orientation. We need the networking equipme= nt >>>>>>> (WIFI) there for this purpose. >>>>>>> >>>>>>> On Thu, Jan 23, 2025 at 11:47=E2=80=AFAM John Andrew Hawkins >>>>>> jhawkins@thekey.com> wrote: >>>>>>> >>>>>>>> Greetings Abby, >>>>>>>> How many laptops do you have in the office to be returned? I know >>>>>>>> of at least two laptops that belonged to two former employees. >>>>>>>> >>>>>>>> And are you able to go into the office to recover the network >>>>>>>> equipment? >>>>>>>> >>>>>>>> On Wed, Jan 22, 2025 at 3:45=E2=80=AFPM Abby Cnossen >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Hello, >>>>>>>>> >>>>>>>>> It would be best to ship the laptop boxes directly to my home >>>>>>>>> office. I can then arrange for the laptops to be returned. The ad= dress is 927 >>>>>>>>> Hardwick Dr Se Grand Rapids, MI 49508 >>>>>>>>> >>>>>>>>> . >>>>>>>>> >>>>>>>>> Please let me know if there is anything else I can assist with. >>>>>>>>> >>>>>>>>> On Wed, Jan 22, 2025 at 2

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