--000000000000587d2b05ebf762b7 Content-Type: text/plain; charset="UTF-8" Thank you Beth. Best regards, Matt Matt Vijayan, B.Sc., MBA, CCPE Director of Sales, Canada *Please note my email has changed:* mvijayan@TheKey.com TheKey.com [image: TheKey] On Wed, Oct 26, 2022 at 6:15 PM Beth Sparrow wrote: > Hello Timothy Thomas > > There is a Service Level Intervention needed on the following account. > Please see the details below and respond within the intervention of what > steps have been taken to remediate the relationship and whether it has been > brought back to "Resolved and saved". Closing out of this intervention can > be done by documenting the steps in the "Status of relationship" field and > marking the referral relationship status as "Resolved and saved" or > "Resolved but lost". > > Please see the link here: a0c7V00000CsTlMQAV > > > Referral Acct Name: Pinehaven Nursing Home > > Referral Acct Owner: Beth Sparrow > > Office: Waterloo > > Category: Senior Community > > SAP Account? Yes > > Last First Time Client Start Date: > > Client Starts - Last 12 months: > > Starts T&E Client %: > --000000000000587d2b05ebf762b7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Beth. = Best regards, Matt =C2=A0 Matt Vijayan, B.Sc., MBA, CCPE Director of Sales, Canada Please note my= email has changed: mvijayan@TheKey.com TheKey.com = On = Wed, Oct 26, 2022 at 6:15 PM Beth Sparrow < beth.sparrow@thek