Hi CherylCartwright, It looks like your current carrier dropped the number early as the number is supposed to port over at 1130 today. I'm calling 8x8 now to see if they can pull the port in. Thanks, Keith Moore
On
Thu, 11 Aug at 10:23 AM
, CherylCartwright <ccartwright@homecareassistance.com> wrote:
Hi Cheryl,
No problem, we will look into it but for future reference, please direct all urgent IT issues to itaupport@thekey.com
Keith/IT Support team, can we please see what is going on with this number?
Thank you!
On Thu, Aug 11, 2022 at 7:21 AM Cheryl Cartwright <ccartwright@thekey.com> wrote:
Good morning,
I'm not sure what has happened to our main line 416-488-8777 but when you try and call it says the number is not assigned. I have no idea how many calls we have missed. Staff are calling our personal numbers in order to call the office.
Can we fix this please?
Cheryl
--
-- Isabelle La
Project Management, IT Dept.
Please note my email has changed:
ila@thekey.com
Direct: 650-231-5733 Fax: 919-377-9020
TheKey.com