--000000000000fea68405d70f1d55 Content-Type: text/plain; charset="UTF-8" Per Keith it looks like service was restored. We are working on updating billing to go to our AP team to avoid these issues. On Wed, Feb 2, 2022 at 3:12 PM Steve Darley wrote: > Hi Gabe, > > Audra suggested we reach out to you as a matter of urgency. > > Please see below - neither Cheryl or I have access to Rogers online any > longer to try and rectify whatever problems there are. At the moment the > Toronto office has no phone service at all. > > I can be reached on my cell at 647-898-8134 or Cheryl on 416-3357-4584 > > Many thanks > > Steve > > > > ---------- Forwarded message --------- > From: Cheryl Cartwright > Date: Wed, Feb 2, 2022 at 2:49 PM > Subject: Urgent - phone system down > To: , Audra Williams audraw@homecareassistance.com>, Timothy Thomas , > Steve Darley > > > Good afternoon, > > Our office line is down and we are not sure why. According to our accounts > we are up to date on payments but we can not make or receive calls. We are > no longer admins on the Roger's account as Corporate took it over. > > Can we look into this right away so we don't lose business? > > Thanks, > > Cheryl > -- Gabriel La Head of IT Operations Home Care Assistance Direct: 650-257-2395 www.homecareassistance.com --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Aging Well --000000000000fea68405d70f1d55 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Per Keith it looks like service was resto= red. We are working on updating billing to go to our AP team to avoid these= issues.=C2=A0 On Wed, Feb 2, 2022 at = 3:12 PM Steve Darley < = sdarley@homecareassistance.com > wrote: Hi Gabe, = Audra suggested we reach out to you as a matter of urgency. Please see below - neither Cheryl or I have access to Rogers onli= ne any longer to try and rectify whatever problems there are. At the moment= the Toronto office has no phone service at all. I= can be reached on my cell at 647-898-8134 or Cheryl on 416-3357-4584 = Many thanks Steve=C2=A0 ---------- Forwarded message --------- From: Cheryl Cartwright < ccartwright@homecareassistance.com > Date: Wed,= Feb 2, 2022 at 2:49 PM Subject: Urgent - phone system down To: <= itsup= port@homecareassistance.com >, Audra Williams < audraw@homecareassistance.c= om >, Timothy Thomas < tt@homecareassistance.com >, Steve Darley < sdarley@hom= ecareassistance.com > Good=C2=A0af= ternoon, Our office line is do= wn and we are not sure why. According to our accounts we are up to date on = payments but we can not make or receive calls. We are no longer admins on t= he Roger's account as Corporate took it over.=C2=A0 <d