Re: Connect App - Compliance Canada

From
Andy Feldman <afeldman@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Amy Freeman <afreeman@thekey.com>
Date
Tue, 5 Jul 2022 13:58:31 -0400
Folder
INBOX
--00000000000059014a05e3129a08 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable +Amy Freeman Hello Tim, The CG Connect App has not been released for Canada yet. We are working through some data issues, and we are doing testing this week. Amy Freeman will update you on our progress and provide a launch date with the launch plan as soon as we have these issues resolved. On Tue, Jul 5, 2022 at 8:56 AM Timothy Thomas wrote: > Hi Andy, > > Has the Caregiver Connect app launched in Canada yet? I'm not seeing it i= n > the app store. > > Thank you > Tim > > On Fri, Apr 22, 2022 at 3:48 PM Andy Feldman wrote: > >> Tim, per April 1 email thread with you and Angie, Canada will onboard >> with the June release of the Caregiver Connect app. Please reach out to = me >> directly at any time with questions. >> >> On Fri, Apr 22, 2022 at 3:39 PM Ken Citron > kcitron@homecareassistance.com> wrote: >> >>> It looks like early June with the next release. Copying Andy. >>> >>> Sent from my iPhone >>> >>> On Apr 22, 2022, at 11:42 AM, Timothy Thomas >>> wrote: >>> >>> =EF=BB=BF >>> Any updates on the app? >>> >>> On Fri, Apr 8, 2022 at 10:17 AM Ken Citron >> kcitron@homecareassistance.com> wrote: >>> >>>> I be will check in on it. >>>> >>>> Sent from my iPhone >>>> >>>> On Apr 8, 2022, at 9:16 AM, Timothy Thomas >>>> wrote: >>>> >>>> =EF=BB=BF >>>> Hi Ken, >>>> >>>> Hope all is well. >>>> >>>> The caregiver app rollout for Canada seems to have stalled. Could be a >>>> clearcare issue but just wanted to bring it to your attention. Would l= ove >>>> to have this in place by May. >>>> >>>> Best, >>>> Tim >>>> >>>> ---------- Forwarded message --------- >>>> From: Amy Freeman >>>> Date: Mon, Mar 28, 2022 at 3:44 PM >>>> Subject: Re: Connect App - Compliance Canada >>>> To: Timothy Thomas >>>> Cc: Ken Citron , Terrence Vetter >>> terrence.vetter@homecareassistance.com>, Erica Smith >>> erica@homecareassistance.com>, Nina Kani , >>>> Steve Koyanagi , Bjorn Cooley >>> bcooley@homecareassistance.com> >>>> >>>> >>>> Hi Tim, >>>> >>>> From the product side we are still going back and forth with ClearCare >>>> trying to get access to the APIs for the Canadian ClearCare instance. >>>> I will let you know when we get that finalized with them. >>>> >>>> Amy >>>> >>>> >>>> On Mon, Mar 28, 2022 at 12:42 PM Timothy Thomas >>> tt@homecareassistance.com> wrote: >>>> >>>>> Hi Amy, >>>>> >>>>> Could you please provide an update on the ClearCare connectivity and >>>>> potential time frame for roll out? >>>>> >>>>> Thanks! >>>>> Tim >>>>> >>>>> On Mon, Mar 7, 2022 at 5:20 PM Amy Freeman >>>> afreeman@homecareassistance.com> wrote: >>>>> >>>>>> Hi Tim, >>>>>> >>>>>> We are still analyzing the ClearCare connectivity since the Canadian >>>>>> data resides in a different instance. We have been waiting on ClearC= are to >>>>>> get back to us with some information which they did late Friday. We = have an >>>>>> engineer reviewing their input today. Once tha an