Re: Tom Schnitzer (Winnipeg) - Pay Via Paper Check For 2-3 Months - [#673447]

From
Cynthia Lum <clum@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Brian Boxall <bboxall@thekey.com>, Marc Atkinson <billing@thekey.com>, sheina.stone@thekey.com, lito.delapena@thekey.com
Date
Tue, 20 Feb 2024 12:10:48 -0800
Folder
INBOX
--0000000000008f10e30611d5d0aa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The address I see on the invoices is: P.O. Box 12354 Station A Toronto, ON M5W 0K5 Is that the correct address? Cynthia Lum Client Account Specialist * Please note my email has changed: * clum@thekey.com 408-669-5030 TheKey.com [image: TheKey] On Tue, Feb 20, 2024 at 11:58=E2=80=AFAM Timothy Thomas wro= te: > Great, that should be the address on their invoice. Can you confirm? > > On Tue, Feb 20, 2024 at 2:40=E2=80=AFPM Cynthia Lum wro= te: > >> Hi Tim, >> >> That's fine with me. I wasn't aware we had a local account. >> >> >> Cynthia Lum >> Client Account Specialist >> * Please note my email has changed: * >> clum@thekey.com >> 408-669-5030 >> TheKey.com >> [image: TheKey] >> >> >> On Tue, Feb 20, 2024 at 10:54=E2=80=AFAM Timothy Thomas = wrote: >> >>> This is approved. >>> >>> Why wouldn't we have the client mail the checks directly to our JPM >>> account in Toronto? >>> >>> On Tue, Feb 20, 2024 at 1:42=E2=80=AFPM Brian Boxall wrote: >>> >>>> >>>> Provide me with the mailing info if we cannot deposit these >>>> locally into our local account , and I can do that. >>>> >>>> On Tue, Feb 20, 2024 at 12:26=E2=80=AFPM Cynthia Lum = wrote: >>>> >>>>> Hi Marc, >>>>> >>>>> Thank you for the heads up. I have noted that this client is now >>>>> paying via check moving forward. >>>>> >>>>> Hi Brian, >>>>> >>>>> Will you be sending these checks to our lockbox in Dallas? >>>>> >>>>> >>>>> Cynthia Lum >>>>> Client Account Specialist >>>>> * Please note my email has changed: * >>>>> clum@thekey.com >>>>> 408-669-5030 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Tue, Feb 20, 2024 at 10:19=E2=80=AFAM Brian Boxall >>>>> wrote: >>>>> >>>>>> Spoke to him this morning. >>>>>> >>>>>> I can accept the checks in the office. >>>>>> >>>>>> On Tue, Feb 20, 2024 at 12:17=E2=80=AFPM Marc Atkinson >>>>>> wrote: >>>>>> >>>>>>> Hi Brian, >>>>>>> >>>>>>> Please see my note below regarding the upcoming payment situation >>>>>>> for client Tom Schnitzer ( >>>>>>> https://hcawinnipeg.clearcareonline.ca/clients/1000000000016652/). >>>>>>> >>>>>>> Can you please confirm that you are aware of this situation and >>>>>>> advised Colin Mavens to drop off paper checks to your office? If so= , can >>>>>>> you please advise us on how you will be getting the funds to our Pa= yments >>>>>>> Department? >>>>>>> >>>>>>> Hi Tim - Paper checks are generally not accepted and will need your >>>>>>> approval. Please review and provide us with your approval of this. >>>>>>> >>>>>>> Hi Payments Team, >>>>>>> >>>>>>> For Winnipeg client Tom Schnitzer, please do not charge the PAD on >>>>>>> file for today's invoice. More than likely, this client is going to= be >>>>>>> paying via paper check for the forseeable future and will be delive= ring >>>>>>> checks to Brian Boxcall in the local office. >>>>>>> >>>>>>> Thank you. >>>>>>> >>>>>>> On Tue, 20 Feb at 1:12 PM , Tom Schn