Re: Quickbooks Upgrade

From
Nick DeSerio <itsupport@homecareassistance.com>
To
tt@homecareassistance.com
Date
Wed, 04 Aug 2021 14
Folder
INBOX
----==_mimepart_610aa39994153_28a2ad3824dd5341533436 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thanks for following up Tim, sorry for the large delay as I just haven't = been able to dedicate the time I need for this.&nbsp; Let me sync up with= Gabe on how he would like us to move forward on this as I know there wou= ld be some additional networking equipment required as well as replacing = that desktop. Thanks,&nbsp; Nick DeSerio = = On Wed, 4 Aug at 10:16 AM , Timothy Thomas = wrote: Hi Nick,&nbsp; = I'm just following up on this system upgrade for quickbooks.&nbsp; = = Thanks! = Tim = = = = On Wed, Jun 16, 2021 at 2:08 PM Nick DeSerio wrote: = = = = = Got it thanks!&nbsp; Typically I've seen Quickbooks run in multi user mo= de but must be configured properly on the server and end points to work.&= nbsp; When we move forward on the upgrade we can look into this as an opt= ion. = = Thanks,&nbsp; = = Nick DeSerio = = = = = = = On Wed, 16 Jun at 1:11 PM , Timothy Thomas = wrote: We work one at a time but if there=E2=80=99s= a way to support multiple users that would be great. It=E2=80=99s annoyi= ng to logout when someone else needs access.&nbsp; = = To my knowledge quickbooks online doesn=E2=80=99t support the clearcare = web connector which is need to export the invoices into QB. We require th= is because our market is dual language (French and English) and we need t= o be able invoice in both.&nbsp; = = Let me know if you have any other questions.&nbsp; = Best&nbsp; = Tim.&nbsp; = = = = = On Wed, Jun 16, 2021 at 12:12 PM Nick DeSerio wrote: = = = = = = Hi Timothy,&nbsp; = = =E2=80=8BThanks for all of the input!&nbsp; Do you guys work in Quickboo= ks at the same time?&nbsp; Or typically only one person is remoted in at = a time?&nbsp; Also, I remember you mentioning a few reasons why the Quick= books cloud version would not work for you.&nbsp; Can you also expand on = the features that were required that were unsupported in this version as = well? = = = Thanks,&nbsp; = = Nick DeSerio = = = = = = = = = = = On Wed, 16 Jun at 11:37 AM = = = Hi Nick, = = We're running the 2019 Premier edition = Currently we have 4 users who RDP in. (myself, Sandra Daoust, Tim Thomas= Sr, and our book keeper Randy Shapira) = Sandra, Tim and I RDP in via my our office macbooks, Randi uses her pers= onal computer, I'm unaware of the make. = = All else sounds good. Thanks for looking into this. = = Tim = = = = = = = On Wed, Jun 16, 2021 at 10:12 AM Nick DeSerio wrote: = = = = = Hi&nbsp;Timothy,&nbsp; = = &nbsp; &nbsp; I think we are going to look into getting Quickbooks upgra= ded and migrated to a better system.&nbsp; Can you provide me with answer= s to the following questions? = = = = What is the exact version of Quickbooks currently being used on site?&nb= sp; I know you mentioned 2019 but I believe there are several different v= ersions of 2019 as well. = How many users are currently using Quickbooks? = When you remote into