--000000000000cb4fa8060e9b8ec3 Content-Type: multipart/alternative; boundary="000000000000cb4fa7060e9b8ec2" --000000000000cb4fa7060e9b8ec2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable So there's no way to suspend the lines before they are disconnected? On Wed, Jan 10, 2024 at 12:50=E2=80=AFPM Rogers Business Support wrote: > Hey John, > > > We can set the cancellations to go in effect for February 1st. That way > if there are any discrepancies that are caught before that time, we can > undo the cancellation request. > > > If there are any other questions or inquires, please do not hesitate to > reach out to us. > > *If you are sending a response after 7 days, please do not reply using > this email chain. We ask that you create a new email so that this request > can be assigned.* > > > Thank you for choosing Rogers, we do appreciate your business. Have a > wonderful day! > > Kind Regards, > > *Andre S* > *Business Customer Service Consultant* > 8200 Dixie Road, Brampton, ON, L6T 0C1 > *e* rogers.businesssupport@rci.rogers.com > *t* 1.877.274.3375 > > > > > > > --------------- Original Message --------------- > *From:* John Andrew Hawkins [jhawkins@thekey.com] > *Sent:* 10/01/2024 12:43 PM > *To:* rogers.businesssupport@rci.rogers.com > *Cc:* tt@thekey.com; it@thekey.com > *Subject:* Re: Rogers Cell Account Consolidation (Case #243942874) > > Thank you for the additional information. We would like to cancel the > following lines. Is it possible to suspend the lines for two weeks before > the full cancellation is processed? We want to allow time in between the > suspensions and disconnects to ensure we don't cancel a line in error. > > Account Number Name Monthly Service Fee # of Months Remaining Early > Cancellation Fee Action Needed > 934376013 437-215-3981 ABRAHAM AANCHERIL $75.00 N/A N/A Cancel > 934376013 437-216-2865 ALLISON BRENNAN $75.00 N/A N/A Cancel > 934376013 437-217-5861 AMANDA ILINES $75.00 N/A N/A Cancel > 934376013 437-217-0034 ANGIE KUNNATH $75.00 N/A N/A Cancel > 934376013 437-216-3067 BETH SPARROW $75.00 N/A N/A Cancel > 934376013 647-588-6518 GEETANJALI PANDEY $75.00 21 $531.86 Cancel > 934376013 437-216-6422 GOPALA PULIJALA $75.00 N/A N/A Cancel > 934376013 437-217-5940 MATT VIJAYAN $75.00 N/A N/A Cancel > 934376013 437-217-2931 MEERA LADANI $75.00 N/A N/A Cancel > 934376013 289-952-1842 NAVDEEP GILL $75.00 N/A N/A Cancel > 934376013 438-226-8757 ROGER CHALUT $75.00 22 $562.63 Cancel > 934376013 437-882-6039 USER 10 $75.00 19 $404.79 Cancel > 934376013 437-881-2393 USER 7 $75.00 N/A N/A Cancel > 934376013 437-882-0579 USER 8 $75.00 19 $404.79 Cancel > 934376013 437-882-3922 USER 9 $75.00 19 $404.79 Cancel > 785976853 514-726-7647 TIMOTHY THOMAS $60.00 N/A N/A Cancel > 875718157 437 213-4345 EVE DESMARAIS $90.00 N/A $0.00 Cancel > 875718157 604-318-1930 JAY BRADLEY $90.00 4 $409.50 Cancel > 872545868 416-918-7704 SJD CARE SERVICES INC. $0.00 N/A N/A Cancel > 872545868 416 419-4295 GEOFF M