--00000000000026a24b05e9c2696f Content-Type: multipart/alternative; boundary="00000000000026a24a05e9c2696e" --00000000000026a24a05e9c2696e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable There is always going to be lower caregiver utilization. Client needs and caregiver availability are not always aligned. We could get a truer picture if staff availabilities are updated in clearcare. Not all sites do this. So it may appear you have many caregivers that have the availablity to work, but the reality is a different story. On Wed, Sep 28, 2022 at 2:57 PM Timothy Thomas wrote: > Finally got an answer, curious what you think... > > ---------- Forwarded message --------- > From: > Date: Wed, Sep 28, 2022 at 11:04 AM > Subject: RE: FW: Scorecard for cohort class > To: Timothy Thomas , Kerry Sirkka > Cc: Benjamin Lewis , Angie Markwell angie.markwell@thekey.com> > > > Hi Tim! > > > > According to the model, yes for a few reasons: > > > > 1. The CGs in Canada are not working full time so we are not getting > enough utilization. (see below for %age full time). Theory here is t= hat > you have CGs sitting on the bench who should get more hours vs. going = out > and replacing with new > 2. They are not working a lot of OT hours and that is actually > favorable to the model because a lot of times we pay OT but don=E2=80= =99t bill it > 3. GM isn=E2=80=99t much of a factor in the score > 4. The %age of CGs who are working in your pool is high, we just need > them to get more hours. > > > > If you have additional questions, I have looped in Ben who created the > model. Hope this helps. > > > > Thanks > > > > Kerry > > > > *From:* Timothy Thomas > *Sent:* Tuesday, September 27, 2022 7:52 AM > *To:* Kerry Sirkka > *Subject:* Re: FW: Scorecard for cohort class > > > > Hey Kerry, > > > > I'm following up on my previous email. I'd love to learn more about this > analysis. Thanks! > > > > On Wed, Sep 21, 2022 at 4:49 PM Timothy Thomas wrote: > > Hi Kerry, > > > > This is an interesting analysis. So you're saying that Canada is > overstaffed in recruiters relative to revenue when compared to other site= s? > > > > On Wed, Sep 21, 2022 at 4:04 PM wrote: > > Hi Tim, > > > > Attached is the scoring model I referenced in the meeting today but did > not get to. I would love to get your thoughts on it because it shows whe= re > we believe we need more CG Recruiters (highese scores) vs. those who do n= ot > (lowest scores). This is based on hours worked, %age full time, GM, and > what %age of the working pool are working. I would love your thoughts. > > > > Thanks, > > > > Kerry > > > > *From:* Benjamin Lewis > *Sent:* Thursday, August 18, 2022 10:53 AM > *To:* kerry.sirkka@thekey.com > *Cc:* Angie Markwell ; Lucas Hynes lhynes@thekey.com>; Dawn Kellerman > *Subject:* Re: Scorecard for cohort class > > > > I added a Region/Division rollup area that should map to those. > > > > On Thu, Aug 18, 2022 at 10:23 AM wrote: > > Hi Ben / Lucas, >