----==_mimepart_67a37eb2be1ef_21d3fc9c37ad4d414523a Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable THIRD ATTEMPT Hello, I am following up on my previous email. =C2=A0= I noticed that the person whose payment information was provided on the P= AF is not the person who signed the document. In order to be complian= t with our legal and payment processing policies, we will need to obtain = a PAF that has the signature of the person whose payment information is p= rovided, authorizing us to charge their account. Alternatively, we will n= eed proof that the signer is authorized to use the provided payment infor= mation. This can be verified by having the signer listed on the account (= e.g., by providing a voided check) or by submitting a copy of a POA grant= ing the signer authority to use the payment information. Without form= al documentation verifying this authorization, we will be in violation of= PCI compliance standards. This exposes us to potential security risks an= d leaves us vulnerable if the client decides to dispute any charges. With= out proof of authorization, we would be unable to properly defend against= such claims, which could result in significant legal and financial conse= quences. Please let me know if you have any questions or need further= clarification. Thank you! DeAnna Brown ltci@thekey.com Long Term = Care Insurance Customer Service - (855)-205-8007 Long Term Care Insurance= Fax - (813) 693-5625 Billing@thekey.com 866-226-1702 = = On Fri, 31 Jan at 3:55 PM , DeAnna Brown w= rote: = = Hello, = = I am following up on my previous email.=C2=A0 I noticed that the person = whose payment information was provided on the PAF is not the person who s= igned the document. = = = In order to be compliant with our legal and payment processing policies,= we will need to obtain a PAF that has the signature of the person whose = payment information is provided, authorizing us to charge their account. = Alternatively, we will need proof that the signer is authorized to use th= e provided payment information. This can be verified by having the signer= listed on the account (e.g., by providing a voided check) or by submitti= ng a copy of a POA granting the signer authority to use the payment infor= mation. = = Without formal documentation verifying this authorization, we will be in= violation of PCI compliance standards. This exposes us to potential secu= rity risks and leaves us vulnerable if the client decides to dispute any = charges. Without proof of authorization, we would be unable to properly d= efend against such claims, which could result in significant legal and fi= nancial consequences. = = Please let me know if you have any questions or need further clarificati= on. = = Thank you! = = DeAnna Brown = DeAnna Brown = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com 866-22= 6-1702 = = = = On Mon, 27 Jan at