[Ticket #72622] Re: New Email Support Inquiry from Tim Thomas (Priority)

Hello Tim!

We have= received your email request and will process it soon. While
we p= rocess your request, please make sure to check out our extensive
list= of documentation for OptinMonster by clicking on this
link: http= ://optinmonster.com/docs/

If you are experiencing some type of bug= with OptinMonster, please
take a look at this article. It is updated= frequently and addresses
some of the most common issues with getting= OptinMonster to work
properly: http://optinmonster.com/docs/debu= gging-optinmonster/ [1]

Thanks for choosing OptinMonster, and we lo= ok forward to providing a
smooth and seamless support experience for y= ou.

Thanks!

**Our Standard Support Hours are 9am - 5pm ES= T, Monday through
Friday. While we may respond to tickets outside of t= his support
window, that is not the norm. Thank you for your patience= and we’ll
respond to any additional questions you may have as= soon as
possible.**

Links:
[1] http://optinmonster.co= m/docs/debugging-optinmonster/

> On Wed, Aug 17, 2016 at 1= 1:02 AM EDT, Tim Thomas <tt@homecareassistance.com> wrote:
>
= >
>
> NAME
>
> Tim Thomas
>
> ACCOUNT EMAIL
>
> tt@= homecareassistance.com
>
> TO WHAT EMAIL ADDRESS SHOULD WE REPLY?=
>
> tt@homecareassistance.com
>
> WHAT CAN WE HELP YOU WITH T= ODAY?
>
> I have a question about my account.
>
> YOUR MESSAGE=
>
> If renew my account for the year to benefit from the 40% disco= unt,
> will that kick in at the end of my current billing period?
>=
>
>
>
>
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			Hello Tim! We hav= e received your email request and will process it soon. While we pr= ocess your request, please make sure to check out our extensive list of= documentation for OptinMonster by clicking on this link:  http://optinmonster.com/docs/ = If you are experiencing some type of bug with OptinMonster, please t= ake a look at this article. It is updated frequently and addresses some= of the most common issues with getting OptinMonster to work properly:&n= bsp; htt= p://optinmonster.com/docs/debugging-optinmonster/ Thanks for= choosing OptinMonster, and we look forward to providing a smooth and se= amless support experience for you. Thanks! **Our Standard= Support Hours are 9am - 5pm EST, Monday through Friday. While we m= ay respond to tickets outside of this support window, that is not the no= rm. Thank you for your patience and we’ll respond to any additio= nal questions you may have as soon as possible.**

	=