--000000000000def1b805f1857dfa Content-Type: multipart/alternative; boundary="000000000000def1b705f1857df9" --000000000000def1b705f1857df9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Jennifer Allen , Please advise on below question. Thanks, Kerry On Thu, Jan 5, 2023, 6:20 AM Timothy Thomas wrote: > Thank you Kerry. > > We hope to complete the rebrand sometime in the next 60 days. That being > said, who will lead the "canadianization" of TheKey Standard slides, alon= g > with translation for the Montreal market. I'm happy to help support the > project. > > We have implemented a paid orientation however given our geographical > spread we're unable to perform an in-person orientation in certain market= s > (Oakvlle / Waterloo / Winnipeg) as no ambassadors reside there. > > Best regards, > Tim > > On Wed, Jan 4, 2023 at 6:19 PM Lucas Hynes wrote: > >> updated in the sheet >> Lucas Hynes >> Data Analyst >> *Please note my email has changed:* >> lhynes@TheKey.com >> (425) 951-3816 >> TheKey.com >> [image: TheKey] >> >> >> On Wed, Jan 4, 2023 at 3:15 PM Kerry Sirkka >> wrote: >> >>> Wonderful, thank you for the clarification @Elizabeth Kachur >>> ! >>> >>> @Lucas Hynes - please remove Canada from reporting >>> until they are following TheKey Standard Orientation guidelines. >>> >>> @Timothy Thomas and @Angie Markwell >>> , >>> >>> Please notify us when this happens so we can add them back in and start >>> at that point. >>> >>> @Julie Fletcher - FYI >>> >>> Thanks, >>> >>> Kerry Sirkka >>> Head of Caregiver Experience >>> * Please note my email has changed: * >>> kerry.sirkka@thekey.com >>> >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Wed, Jan 4, 2023 at 3:12 PM Elizabeth Kachur >> elizabeth.kachur@thekey.com> wrote: >>> >>>> Thank you Chuck and Kerry for the follow-up; I am just catching up wit= h >>>> the thread. >>>> >>>> When questions come up around Canadian offices and orientation decks, >>>> the message is "business as usual" for orientation until the necessary >>>> changes are made. >>>> >>>> The message to the Canadian Caregiver Ambassadors has been consistent >>>> on documenting orientation: Canadian CGAs should not be marking TheKe= y >>>> Orientation in ClearCare/WellSky as complete until they are using TheK= ey >>>> Standard slides. Otherwise, reporting would reflect something other th= an >>>> what was done. >>>> >>>> I hope this helps. I am available, if needed, for a meeting. >>>> Best regards, >>>> Elizabeth Kachur | Instructional Design Consultant >>>> Training & Development, Human Resources >>>> elizabeth.kachur@TheKey.com >>>> >>>> >>>> >>>> On Wed, Jan 4, 2023 at 2:29 PM wrote: >>>> >>>>> @Angie Markwell and @Timothy Thomas >>>>> , >>>>> >>>>> >>>>> >>>>> Should we remove Canada from the report for now if they have not >>>>> TheKey branded? I am not sure on the guidance of whether they are su= pposed >>>>> to be doing =E2=80=9Cin-person, 8 hours, and paid=E2=80=9D yet or if = we are ju