----==_mimepart_67d1a812531d4_1d43f90f6428abc125554e4 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good morning Sarah, Thank you for the update. I can confirm that the = point of contact has updated the payment in Versapay and paid the past du= e invoices. No further action is needed at this time. Kind Regards,=C2= =A0 Ariyan Green Finance Onboarding Analyst|=C2=A0TheKey Mobile: 855.2= 05.8007 =C2=A0 = = On Mon, 10 Mar at 1:35 PM , Sarah Tenny wrot= e: Hi there! I just spoke to our point of conta= ct. She is going to get this updated for us today.=C2=A0 = = = On Mon, Mar 10, 2025 at 12:02=E2=80=AFPM Ariyan Green wrote: = = = = = Good afternoon Sarah, = = I am following up on Jeannie's email for an updated payment method. This= client currently has a past due balance of $6,880.00 due to a failed pay= ment with an invalid account number. We would appreciate any updates you = can provide at this time. Thank you.=C2=A0 = = Kind Regards,=C2=A0 = Ariyan Green = = Finance Onboarding Analyst|=C2=A0TheKey = Mobile: 855.205.8007 = = = = = =C2=A0 = = = = On Mon, 3 Mar at 4:19 PM , Jeannie Ortiz = wrote: = Hi Sarah, = = I noticed that a payment was added to Versapay on 03/01; however, it has= been declined due to an invalid routing number. Could we please obtain u= pdated information to resolve this issue? = = Thank You,=C2=A0 Jeannie Ortiz = Finance Onboarding & Experience Manager = = jeannie.ortiz@thekey.com=C2=A0 = = Phone: 866-226-1702|Fax: 813-693-5625 |Email:=C2=A0ltci@thekey.com=C2=A0 = = = = = = = On Wed, 19 Feb at 11:41 AM , Sarah Tenny wrot= e: Hello, Kelly did not send me the document. S= he shared that she updated everything in VersaPay.=C2=A0 = = = Sarah Tenny = = = = Client Success Manager = = = = = = = = sarah.tenny@thekey.com = = = = Mobile: (314) 718-6255 Office: (314) 863-8989 = = = = TheKey.com = = = = = We value your feedback. Please leave us a Google review = = = = = = = = = = = = = = = = = = = = = = = = = = = -- = = = Sarah Tenny = = = = Client Success Manager = = = = = = = = sarah.tenny@thekey.com = = = = Mobile: (314) 718-6255 Office: (314) 863-8989 = = = = TheKey.com = = = = = We value your feedback. Please leave us a Google review ----==_mimepart_67d1a812531d4_1d43f90f6428abc125554e4 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good morning Sarah, Thank you for the up= date. I can confirm that the point of contact has updated the payment in = Versapay and paid the past due invoices. No further action is needed at t= his time. <span dir=3D"lt