--0000000000007b55b305fa5cc16d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Beth, So great to see this note from Rosalyn McKay, General Manager, Chartwell Queen's Square. You can also see my response below. Thank you for what you do. Best regards, Matt Matt Vijayan, B.Sc., MBA, CCPE Director of Sales, Canada *Please note my email has changed:* mvijayan@TheKey.com TheKey.ca [image: TheKey] ---------- Forwarded message --------- From: Matt Vijayan Date: Thu, Apr 27, 2023 at 10:58=E2=80=AFPM Subject: Re: Regarding Beth Sparrow To: Rosalyn McKay Dear Rosalyn, Thank you for this inspiring and heartwarming note from you regarding Beth Sparrow. Beth brings in abundance of empathy, immense attention to detail and an unwavering passion to serve senior adults and esteemed senior living communities, such as Chartwell Queen's Square. I appreciate that you see Beth as a Subject Matter Expert in Elder Care and as a valuable resource to your community. Best regards, Matt Matt Vijayan, B.Sc., MBA, CCPE Director of Sales, Canada *Please note my email has changed:* mvijayan@TheKey.com TheKey.ca [image: TheKey] On Thu, Apr 27, 2023 at 2:08=E2=80=AFPM Rosalyn McKay wrote: > > Good Afternoon Matt, > > I am writing to express my gratitude and appreciation for the exceptional > education provided by Beth Sparrow to our team over the delicious lunch s= he > provided last week. Her expertise and commitment to matching the quality > of care that Chartwell expects will be invaluable to our operations movin= g > forward, and we are grateful for the opportunity to work with her again. = I > was particularly impressed with how the presentation was tailored to our > organization, and incorporated Chartwell-specific language. > > As recently as this morning, Beth=E2=80=99s professionalism and attention= to > detail have begun to help us navigate the challenges of providing care to= a > heavier care incoming Resident couple. > > It is comforting to me to know that we can reach out to someone who will > support us in making a real difference in the lives of those we are worki= ng > to serve. > > You have a great team member in Beth. > > Take good care, > > Rosalyn > > > > > > Rosalyn McKay | General Manager > > CHARTwell QUEEN'S SQUARE retirement residence > 10 Melville St N, Cambridge, ON N1S 1H5 > t. 519-621-2777 ext. 1100 | c. 519-635-1377 | rmckay@chartwell.com > making people=E2=80=99s lives BETTER | *chart**well**.com* > > FOLLOW US [image: facebook logo] > > [image: LinkedIn logo] > > [image: facebook logo] > > [image: YouTube logo] > This message is confidential and may be privileged. If you are not the > intended recipient please notify me and permanently delete this message a= nd > any attachments without reading it or making a copy. / Ce courriel pourra= it > contenir des renseignements confidentiels ou privil=C3=A9gi=C3=A9s. Si vo= us n'=C3=AAtes > pas le v=C3=A9ritable destinataire, s'il vous pla=C3=AEt me pr=C3=A9venir= et su