--000000000000c163230619c50685 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim - We should continue to process payroll for any outstanding pay. The payroll team should be alerted in the event that any payments are returned (due to accounts being closed/locked). Thanks, Jennifer On Fri, May 31, 2024 at 1:14=E2=80=AFPM Timothy Thomas wrot= e: > From an HR perspective, are we required to do anything? If her accounts > are frozen, can we make payroll? > > On Fri, May 31, 2024 at 1:57=E2=80=AFPM Maria Cobb wrote: > >> Hello Jennifer, >> I am very sorry to hear this news! >> >> Unfortunately, currently we do not have an EAP program in Canada, it >> might be a program that will be available in 2025. As far as support fo= r >> the family, it is up to the department to provide anything they might th= ink >> is appropriate in this type of situation. Sending a gift basket or flow= ers >> to the family is common; it is up to the management team. >> >> I hope this helps. >> >> Thank you, >> >> >> Maria Cobb >> *Sr. Manager, Benefits* >> maria.cobb@thekey.com >> >> TheKey.com >> [image: TheKey] >> >> >> On Fri, May 31, 2024 at 10:10=E2=80=AFAM Jennifer Winters > jennifer.winters@thekey.com> wrote: >> >>> Hi Christa - >>> >>> I am very sorry to hear this. I am including Maria in order to >>> connect with you and provide the information requested. >>> >>> Thanks, >>> Jennifer >>> >>> >>> >>> On Fri, May 31, 2024 at 11:40=E2=80=AFAM Christa Carter-Mark >> christa.cartermark@thekey.com> wrote: >>> >>>> Good day, >>>> >>>> One of our caregivers in Montreal passed away over the weekend. In >>>> light of this sad news, I am reaching out to inquire if the organizati= on >>>> has any existing policies to support the employee's family or provide = grief >>>> services to co-workers at our Canadian location. >>>> >>>> Your assistance in this matter would be greatly appreciated so that I >>>> can relay this information to the Canadian Management Team. >>>> >>>> Thank you for your prompt attention to this sensitive matter. >>>> -- >>>> *Christa Carter-Mark* >>>> *Sr. Human Resources Manager - East* >>>> *christa.cartermark@thekey.com >>>> * >>>> TheKey.com >>>> [image: TheKey] >>>> *I'm sending this email during my designated work hours; please don't >>>> feel obligated to respond outside of your own. Please allow 24-48 hour= s for >>>> a response, excluding weekends.* >>>> >>> >>> >>> -- >>> Jennifer Winters >>> VP, Human Resources >>> >>> jennifer.winters@TheKey.com >>> (972) 525-0812 >>> TheKey.com >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 Jennifer Winters VP, Human Resources jennifer.winters@TheKey.com (972) 525-0812 TheKey.com [image: TheKey] --000000000000c163230619c50685 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim - We should=C2=A0continu