--00000000000097ebbb0620c3a624 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I just double checked all the current versions and they are all 48 hours *Sincerely,* *Tammi Franzese* Senior Corporate Paralegal | *TheKey*813.521.5269 [image: TheKey] On Wed, Aug 28, 2024 at 3:39=E2=80=AFPM Timothy Thomas wrot= e: > Got it. thanks > > On Wed, Aug 28, 2024 at 3:38=E2=80=AFPM Tammi Franzese > wrote: > >> No, they are not the latest versions. I only had redlines of older >> versions. >> *Sincerely,* >> >> *Tammi Franzese* >> Senior Corporate Paralegal | >> *TheKey*813.521.5269 >> [image: TheKey] >> >> >> On Wed, Aug 28, 2024 at 3:37=E2=80=AFPM Timothy Thomas w= rote: >> >>> Thanks Tammi. Quick glance are these in fact the latest copies? I >>> thought we standardized the cancellation policy to 48 hrs. >>> >>> Steve I know the changes aren't significant but we're definitely seeing >>> some push back. As you know Canadians are used to these "American style= " >>> agreements with lots of liability limitations etc. I can push the team = to >>> learn to deal with it however any additional softening would be welcome= . >>> >>> On Wed, Aug 28, 2024 at 12:03=E2=80=AFPM Tammi Franzese >> tammi.franzese@thekey.com> wrote: >>> >>>> Hi Steve and Tim, >>>> >>>> A few of the Canadian entities' old CCAs were indeed shorter. In an >>>> effort to make them consistent, we added applicable language from the >>>> other, longer CCAs. We also added a few sections from the U.S. CCA tha= t >>>> were thought to be beneficial. See below: >>>> >>>> *CCA Sections there were revised or added to those CCAs without that >>>> section:* >>>> >>>> Standard Rate (some CCAs had this some didn't. Tim asked to insert it >>>> into all CCAs) >>>> Complex Rate (some CCAs had this some didn't. Tim asked to insert it >>>> into all CCAs) >>>> Mileage Reimbursement (some CCAs covered this and some didn't. Made it >>>> consistent) >>>> Additional Service Charges (several CCAs had a similar section, >>>> "Schedules and Recordkeeping," re: scheduling could result in addition= al >>>> charges. Made them all the same.) >>>> Invoicing and Payment (some CCAs had this and some didn't. Made them >>>> consistent. This is not a section in the U.S. CCA) >>>> Caregiver Risk of Physical Harm (replaced "Security of Caregiver" >>>> section) >>>> Valuables (this section was in the CCAs but not as clear and succinct. >>>> I left the detailed verbiage in some CCAs instead of replacing it with= the >>>> shorter one. I wasn't sure if it was a requirement for that province) >>>> Electronic signature (most CCAs had this, we just updated it.) >>>> Certification of Authority ( most CCAs had this and some didn't. Added >>>> to all CCAs for consistency) >>>> Termination (this was in most CCAs. Update it) >>>> >>>> >>>> *Totally New Sections to the Canadian CCA:* >>>> Billing Rate Changes >>>> Supplies >>>> Client Information and Updates >>>> Surveillance Cameras >>>> Equal Opportunity Em