--00000000000036268c06259c4897 Content-Type: text/plain; charset="UTF-8" Hi Team! https://docs.google.com/spreadsheets/d/16x9Ce0RAa6gNmeH0GBMag0S7GGJ9e7UU/edit?usp=sharing&ouid=116103448754908893534&rtpof=true&sd=true This is the data from MAP answering service. My attention was drawn to the tab "CallType" and the calls that were for clocking in/out as we are working hard to get these calls reduced. @Beth Ann Rosario I did reach out to Dawn P. today as she is aware that the volume is high. They are working on decreasing this. Please let me know if you have any questions at all! Best, -- Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] --00000000000036268c06259c4897 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team! https://docs.google.com/spreadshee= ts/d/16x9Ce0RAa6gNmeH0GBMag0S7GGJ9e7UU/edit?usp=3Dsharing&ouid=3D116103= 448754908893534&rtpof=3Dtrue&sd=3Dtrue=C2=A0 This is the dat= a from MAP answering service.=C2=A0 My attention was drawn to the tab "= ;CallType" and the calls that were for clocking in/out as we are worki= ng hard to get these calls reduced.=C2=A0=C2=A0 @Beth Ann Rosario =C2=A0I did reach out to Dawn P. today=C2=A0as= she is aware=C2=A0that the volume is high.=C2=A0 They are working on decre= asing this. Please let me know if you have any questions at all! Best= , -- = = Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com --00000000000036268c06259c4897--