----==_mimepart_66e8447d150ef_1e73f7fc10e353c22926545 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello Maria, Checking back in with regard to Nunzio's CCA and PAF. We= need to get the correct signatures as soon as possible since we started = care for Nunzio on Sept 7th.=C2=A0 If Nunzio is unable to sign himsel= f, either electronically or a wet signature, we will need to obtain a POA= from Gerry in order for him to sign on his dad's behalf. We also need to= have a first and last name as the signature, not an email address.=C2=A0= Can you please let me know as soon as you get a new CCA, PAF and= POA (if Nunzio does not sign himself) uploaded into CC? It is impera= tive that we have the correct documentation on file for legal purposes.=C2= =A0 Thanks for your help!=C2=A0 DeAnna Brown ltci@thekey.com Long T= erm Care Insurance Customer Service - (855)-205-8007 Long Term Care Insur= ance Fax - (813) 693-5625 Billing@thekey.com 866-226-1702 = = On Thu, 12 Sep at 10:50 AM , DeAnna Brown wrote: = = Hello Maria, = = Just checking back in to see if you have had a chance to obtain the POA = for Gerry and if you have gotten a new CCA with the correct signatures? = = If so, can you please get those uploaded into ClearCare as soon as you a= re able? = = Thank you, = DeAnna Brown = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com 866-2= 26-1702 = = = On Tue, 10 Sep at 4:15 PM , DeAnna Brown wrote:=C2=A0= = = Hey Maria, = = I am new to the SOC team - Nice to e-meet you! Quick question - Does Nun= zio's son, Gerry have Power of Attorney? The reason I ask is because he i= s using Nunzio's bank account for payment and signed both the CCA and the= PAF but he is not listed as a responsible party.=C2=A0 = = Additionally, he signed both forms with an email in cursive. We will nee= d to obtain new copies with his first and last name listed instead of the= email address. = = = = = Thanks for your help!=C2=A0 = = DeAnna Brown = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com 866-2= 26-1702 ----==_mimepart_66e8447d150ef_1e73f7fc10e353c22926545 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello Maria, Check= ing back in with regard to Nunzio's CCA and PAF. We need to get the corre= ct signatures as soon as possible since we started care for Nunzio on Sep= t 7th.=C2=A0 If Nu= nzio is unable to sign himself, either electronically or a wet signature,= we will need to obtain a POA from Gerry in order for him to sign on his = dad's behalf. We also need to have a first and last name as the signature= , not an email address.=C2=A0 <div dir=3D"ltr" style=3D'box-sizing: border-box; word-break: break-word;= overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "Helveti= ca Neue", Helvetica, Arial, sans-serif